THOUGHTS

Is Self Service Kiosk the Next Big Thing in Healthcare Technology?

Nov 17, 2017

“Self service” is becoming increasingly popular in the healthcare industry. Well, that does not mean that patients are picking up medical equipment and operating on themselves. It basically means that the patients can easily check into hospitals without the help of medical administrators. Self service kiosk is an advanced healthcare technology that makes administrative tasks like hospital registration and billing more streamlined and faster. What are some of the other prominent benefits that the healthcare industry players can reap with the help of a self service kiosk? Let’s find out:IR_Brochure

Easy on the Pocket

Implementing new healthcare technologies such as a self service kiosk can reduce the cost for hospitals. Electronic kiosks are a one-time investment that help hospitals cut down on the staff employed in administrative facilities. Also, self-check-ins help them to save paper, thus, avoiding any sort of paperwork to maintain patient records and helping the hospital staff to spend more time on patient care rather than the administrative duties.

Minimum Patient Waiting Time

Through self service kiosk, paper forms have been completely replaced by digital storage. Traditionally, the administrative staff manually filled out patient data and assigned them to the concerned department. However, with the help of this advanced healthcare technology, patients can save time by registering themselves on the kiosks, and the data verification is done by swiping the identity card, making the process much simpler and faster.

Lesser Scope for Errors

A self service kiosk helps to reduce the data entry errors that usually happens from the administrative staff. Since the patients themselves fill out the data, it is highly likely for them to give accurate data. Also since this system makes the recording of data electronic, any duplication of data can be easily retrieved from records and alerted to the hospital authorities.

Easier Payment Method

Payment becomes a much easier task for patients with the help of a self service kiosk. Patients can now make payments easily by swiping their card or entering their card details into the kiosk. The device also automatically informs the patient of any outstanding medical balance, print out payments and medical certificates, and also notifies the hospital in case the patient has already made payments for the treatment received.

Reduces Confusion

A self service kiosk makes things much easier for patients. In case of any confusion in appointments, accessing the hospital map, payment details, etc. the patients do not have to depend on or wait for help from a hospital staff as they can access all the information directly through the kiosk.

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