IT and Telecom

Gain a holistic view of unmet market needs, emerging trends, and key areas that offer the best growth potential in the IT, ITES, and telecom market segments.

Industries we serve

IT solutions

Telecom industry overview

Digital technologies are emerging at breakneck speed, transforming businesses and impacting lives in several ways. The rapid evolution of technology is poised to impact every industry, and the telecom industry is no exception. Though organizations can adopt new business models to keep pace with market dynamics, evolving trends and technology can challenge tried-and-tested models and competitive strategies in a flash.

In today’s rapidly changing world, early adopters of new market trends and technology have proven to perform significantly better in terms of business and revenue growth, prompting emerging market players to enhance their strategies using market insights. Infiniti’s market research experts leverage the breadth and depth of the industry and vertical market knowledge base to deliver insights that enable digital transformation. Our research spans broadly across the sector and provides in-depth insights into industry-specific trends and challenges. Having worked with IT and telecom market leaders, including semiconductors, consumer electronics, and wireless communication device manufacturers, we understand the business challenges in different industry segments. Hence, we provide advanced telecom market intelligence solutions that focus on delivering critical new product and service assessments, consumer landscape insights, and accurate market forecasts.

Stay ahead of technological advances and establish a more agile, cross-functional organization with custom-built telecom market intelligence solutions.

Sectors we cover

IT Solutions

Leverage custom market research to make crucial product development, innovation, and management decisions needed to achieve your business goals.


Understand factors impacting different market segments and take strategic actions to drive growth.


Gain an edge by developing differentiated solutions using advanced research methodologies and strategic support, focusing on business expansion and growth.

How we help clients

Our expertise in market research enables us to leverage proven methodologies and offer tailored telecom market intelligence solutions to enhance our clients’ decision-making abilities in critical areas, including market opportunity assessment, emerging market planning, best practices benchmarking, value-channel analysis, and customer segmentation.


Understand the impact of emerging regulations

We help our clients predict changes in the regulatory landscape and emerging trends to ensure they keep abreast with new trends and stay well-informed on factors impacting business growth.


Bridge gaps to succeed in a competitive environment

It’s essential to understand customer needs and bridge the gap between offerings and market needs. We’ll help you analyze evolving needs, grow faster than the competition, and stay ahead of the curve. ​


Strengthen business decisions with custom research insights

Accelerate decision-making with personalized market insights and recommendations from industry experts who study your markets and competitors on a daily basis.

Years of Experience

Successful Projects

Client testimonials

“I wish I knew Infiniti earlier, what a difference using your services has made to our understanding of our customers and competitors.”

A global medical device client

“I am really satisfied with their understanding of our needs and how the results are sharply focused on driving business.”

A renowned chemical company

“We appreciate your attention to detail, your prompt responses, your ability to give us updates and information on relevant queries.”

A global manufacturing client

Latest insights

Leading Food Processing Company Leveraged Path to Purchase Research to Inform Product Merchandising

Leading Food Processing Company Leveraged Path to Purchase Research to Inform Product Merchandising

Our customer intelligence solutions can help you translate consumer insights into profitable growth opportunities. The client faced challenges when the sales of a well-established product category started to shift online. With consumer-centricity at the core of their business strategy, the client realized they needed to leverage customer intelligence to reevaluate their understanding of the path to purchase and meet the target market’s needs.

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Our knowledge hub offers exclusive access to a collection of free resources and downloadable articles that provide insights into market developments and details on how our services can benefit your business.