Logistics Management Solutions for a Retail Company
Despite recent advancements in technology and shipment tracking systems, companies in the retail industry are facing challenges in efficiently managing supply chain processes. Indeed, today’s competitive retail marketplace necessitates retail companies to accurately forecast the product demand to enhance logistics & supply chain management.
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The client is a retail supplier based out of Denmark. Due to the inconsistent nature of the product demand and capacity planning process, they were facing difficulties in managing their inventory stocks and ensuring timely delivery of products. Also, the client relied solely on historical patterns of demand to plan for the production process. Consequently, the client witnessed a huge dip in their sales rate and this subsequently affected their overall profits. To optimize their production planning process, the client approached the experts at Infiniti Research to leverage their expertise in offering logistics management solutions.
Other key objectives that the client was looking to achieve by leveraging Infiniti’s logistics management solutions were:
Enhance inventory visibility and metrics – Due to lack of inventory visibility, the client faced challenges in planning their production and distribution process. This further increased the storage cost for the company by 2x. Therefore, with Infiniti’s logistics management solutions, they wanted to analyze the demand patterns and enhance their inventory visibility.
Build a reliable order fulfillment process – The company’s unreliable order fulfillment process often led to shipment delays, thereby increasing customer churn rate. To tackle this challenge, the client wanted to streamline their order fulfillment process with the aid of Infiniti’s logistics management solutions.
Managing reverse logistics – By leveraging Infiniti’s expertise in offering logistics management solutions, the client wanted to implement sound reverse logistics framework and efficiently manage the product return process.
As a part of the logistics management solution, the experts at Infiniti Research conducted an inventory forecasting engagement. This phase of Infiniti’s logistics management solutions helped the client to thoroughly analyze the market demand and identify target stock levels to meet the rising demand for products.
Infiniti’s logistics management solutions also involved demand planning and forecasting. Our demand planning and forecasting solution helped the client to enhance the accuracy of their demand forecast. This further helped the client to improve production capacity and optimize their supply chain operations.
Lastly, the experts conducted retail market scanning and monitoring. This phase of Infiniti’s logistics management solutions helped the client to keep pace with all market transformations in the retail industry. By doing so, the client was also able to better manage their inventory by understanding demand fluctuations in the retail market.
With Infiniti’s logistics management solutions, the client was able to enhance the accuracy in demand forecasting by 25%. Also, the logistics management specialists at Infiniti Research helped the client to implement reverse logistics management framework to efficiently manage the product return processes. Also, enhanced inventory visibility helped the client to better manage logistics requirements and timely deliver products. As such, the company realized a 37% savings in operational cost.