How Infiniti’s Customer Satisfaction Survey Helped an Airline Industry Client to Improve Their Customer Satisfaction Ratings

How Infiniti’s Customer Satisfaction Survey Helped an Airline Industry Client to Improve Their Customer Satisfaction Ratings

Importance of Measuring Customer Satisfaction It takes continuous struggle to sustain high customer satisfaction levels. As the airline industry shrinks, companies are struggling to boost customer satisfaction and retain their current customers, rather than devoting additional resources to chase potential new customers. Additionally, customer satisfaction survey helps businesses decrease attrition by explicitly identifying customers who are most […]

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