Top Challenges for the Telecom Industry – What’s Hurting Their Revenues?

August 24, 2017

The telecom industry has witnessed rapid changes over the last few years. Advancements in technology have completely altered the market landscape for the telecom industry. The advent of 4G, wearables, smartphones, and mobile apps have changed the way people consume telecom services. However, such disruptive innovations are posing challenges for the telecom giants as they are looking for means to stabilize their revenue streams.

Top Challenges Facing the Telecom Industry

Competition from OTT services

Mobile messaging and chat apps have been growing at a phenomenal rate, hurting the call and messaging revenues of telecom players. Customers of today have the option of choosing from a wide variety of messaging apps and most of the apps have included voice and video calling features as well. Text messaging services have been dwindling downwards along with the decline in voice revenue per user.

Privacy and Security Issues

Telecom service providers maintain a large repository of personal data and sensitive information. They are constantly under threat and vulnerable to hacking. Therefore, it has forced government bodies to create regulations regarding user data protection.  Telecom players are always on the lookout for third-party organizations and state-of-the-art security frameworks.

Want to gather insights into trends, challenges, and opportunities in the telecom industry? Our market intelligence analysts can help.

Request for more info from our experts!

We help our clients make smarter decisions to achieve rapid business growth

Our strength lies in the unrivaled diversity of our international market research teams, innovative research methodologies, and unique viewpoints that merge seamlessly to offer customized solutions for your every business requirement.

Sorry, we no longer support Internet Explorer. Please upgrade to latest version of Microsoft Edge, Google Chrome, or Firefox.