Tips for effective Customer Journey Mapping, Customer Journey Map| Infiniti Research

6 Tips to Effectively Kick-start Customer Journey Mapping

6 Tips to Effectively Kick-start Customer Journey Mapping

What is customer journey mapping?  Customer journey mapping is now one of the most favorite tools for businesses to visualize their customer’s experience. Customer journey mapping helps companies view their business from a customer’s point of view. In other terms, customer journey mapping can be defined as an illustration that details all of the touchpoints […]

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