CASE STUDIES

Realizing Operational Savings by 33% for an IT Services Firm – Infiniti’s Latest Risk Assessment Engagement

Aug 9, 2019

IT Services Industry Overview

With the rising technological innovations, ever-changing regulations, and unexpected security risks, the IT services industry is poised to witness several challenges. Although, leading IT services companies have already adopted several security measures to tackle challenges coming their way, new security threats, data protection issues, and companies’ inability to adopt digital transformations are still increasing challenges in the IT services industry. As a result, it is becoming imperative for service providers to identify industry risks and take measures to tackle them.

Today, tech-savvy consumers are compelling companies to streamline their efficiency and improve security in their operations. This is where Infiniti’s risk assessment solution can help. Request a FREE proposal today!

Business Challenge

The client is an IT services company based out of Central Europe. The client wanted to transform and upgrade their database management system by efficiently mitigating the operational and security risks. Also, the client wanted to devise a risk mitigation strategy to tackle the industry risks coming their way and lead stable business growth. To do so, the client approached the experts at Infiniti Research to leverage their expertise in offering risk assessment and management solution.

The other challenges faced by the company were:

IT services industry challenge 1: New security threats

As increasing cybersecurity threats have put IT industry on high alert, the client wanted to identify cybersecurity threats impacting their business operations and identify ways to tackle them before they affect the company’s overall profits.

IT services industry challenge 2: Lack of standardized support framework

The lack of standardized support framework and inappropriate resource deployment posed major challenges for the company. The client, therefore, choose to partner with Infiniti Research to leverage their expertise in offering risk management strategy.

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Solutions Offered

To help the client tackle the industry risks and challenges, the experts at Infiniti Research leveraged a risk assessment solution. This phase of the engagement helped the client to devise a risk mitigation strategy. Also, the experts conducted market scanning in the European IT services industry to track regional industry developments, analyze IT services industry growth rate, identify IT services industry size, and evaluate risk mitigation approached undertaken by major IT services companies.

Also, the experts supported the client in implementing security measures for protecting important data and assure a deeper relationship with customers.

Results Obtained

By leveraging Infiniti’s risk assessment solution, the client was able to revamp their database management system by eliminating operational and security risks. This helped the company to meet its immediate priorities, attain faster time to market, and better serve customers’ needs and requirements. As a result, the client was able to stay ahead of their competitors and realize savings in operational cost by 33%.

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