IT Partner Benchmarking Study for a European Bank - Business Intelligence

IT Partner Benchmarking Study for a European Bank

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IT Partner Benchmarking Study for a European Bank

Business Challenge A leading bank in Europe wanted us to benchmark the performance of its IT service supplier against industry standards. Situation The client wanted to assess the performance of its current IT service provider across service offerings, price, service quality, and resolution time against industry standards. Approach We identified and shortlisted the most prominent […]

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