Global Customer Satisfaction Survey for a Leading Financial Service Provider - Business Intelligence

Global Customer Satisfaction Survey for a Leading Financial Service Provider

Financial risk analysis

Global Customer Satisfaction Survey for a Leading Financial Service Provider

Business Challenge A leading financial firm, commissioned a research study to assess the satisfaction levels of its customers and identify improvement areas. Situation The key objective of this study was to understand the view-points of customers around perception, expectation, satisfaction levels and perceived value. Approach We conducted online and telephone surveys with the customers to […]

READ MORE >>

Close
Infiti Logo

Hello there!

Contact us to know more about our cost-effective custom market research offerings to support efficient market penetration, new product launch, and devise strategies to monitor and outperform your competitors.

Cookie Policy

The Site uses cookies to record users' preferences in relation to the functionality of accessibility. Please refer to the help guide of your browser for further information on cookies, including how to disable them. Review our Privacy & Cookie Notice