To thrive in competitive environments,
businesses must devise an effective brand differentiation strategy that reflects
their brand positioning statement. By differentiating themselves from the
competition, brands can create brand advocates, establish credibility, and
ultimately increase customer loyalty and market share.
However, in a globalizing world economy, brand positioning has become more challenging, especially for private labels that have attracted much attention from emerging markets, spawning their own internationally competitive companies. A brand differentiation strategy helps businesses gain an edge in such situations by differentiating their products and services from competing brands and ensuring it resonates with their customer’s needs. Hence, it’s evident that brand differentiation can help brands sustain a competitive edge.
Our experts can help your organization understand which path is best suited for your market research. Submit a free proposal request to learn how our custom market research solutions can help you.
What is a Brand Differentiation
Strategy?
A brand differentiation strategy is
a detailed roadmap that businesses can rely on to differentiate their products
or services and make them unique and distinct in the marketplace. The outcome
of an effective brand differentiation strategy is a well-thought-out plan to
enhance product effectiveness and brand reach.
About the Client
The client is a multinational e-commerce chain based out of Canada. The e-commerce retailer recently unveiled its new private-label topical antiseptic products to cater to customers’ growing needs across geographies. With private label products emerging as significant sales drivers for retailers primarily due to the pandemic, the client plans to expand its product line across various categories by the end of 2021.
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The Business Challenge
Though several e-commerce retailers are introducing private-label products, only a handful have thought through private labels’ role in driving actual business value. For example, few private labels have come into being simply because vendors can mass-produce products at a lower cost and higher margin than an existing brand. In some instances, we also witness retailers being more deliberate in launching private labels by setting targets and penetration rates, adjusting those targets as needed, and even making changes in their organizational structures.
Retailers that seize new
opportunities and redefine their brand differentiation strategies can turn customers
into brand advocates and establish a strong brand presence. In this case, the e-commerce
player’s new private label products witnessed a huge market success in the
pre-COVID-19 phase, but the demand soon died down with other new competitors
entering the topical antiseptics products market. Facing tough competition and
realizing the need to differentiate its products, the client approached Infiniti
Research seeking help devising a brand differentiation strategy backed by
in-depth market insights and best-in-class research methodologies.
Our Approach
To help the client devise a brand differentiation strategy, we conducted in-depth research and market gap assessment to better understand the market in which they operate, the competing products, and the overall market demand for topical antiseptic products.
Using Market Segmentation and
Competitive Insights to Drive Brand Value
Our experts conducted in-depth
market segmentation with a core focus on five areas: brand strategy development,
price benchmarking, product packaging, product design, and business operating
model, and developed an action plan for each segment.
Using the data obtained, customer
personas were created to understand the needs of consumers. Advanced research methodologies
also enabled the client the find answers to several questions, including the
following-
What are the needs of the brand’s target customer segments?
What is the brand’s unique value proposition, and what distinct consumer need does it meet?
How are we monitoring compliance across categories concerning price positioning, quality, innovation, and other critical dimensions?
Creating a Brand
Differentiation Strategy with Market Research Insights
Successful creation of a brand differentiation
strategy depends on various aspects, including the need to offer unique
features and communicating the value of these features to the right group of target
customers. Hence, in the second phase, the focus was on creating a brand differentiation strategy using insights
obtained in the initial phase to help the client bridge the gap between the demand
in the marketplace and product features.
Request a free brochure to understand the benefits of our offerings our unique research capabilities and learn how we can help you drive brand reach.
Business Outcome
The devised brand differentiation strategy enabled the client to differentiate their brand from their competitors through unique value additions. The solutions offered also enabled the client to-
Establish new market segments
Bridge the gap between the market demand and product features
Create added value for customers through unique offerings
Increase customer loyalty and product demand by 3x
Boost margins and market share by 25%
Hence, it can be said that the
brand differentiation strategy helped the client to gain a competitive
advantage and drive profits by enabling them to identify and fill capability
gaps quickly.
Our multi-disciplinary research teams work with businesses on a variety of market research projects, including pilot studies. If you’ve got a question regarding an upcoming project or if you need more information on any of our services, request more info, and we’ll get in touch.
We help our clients make smarter decisions to achieve rapid business growth
Our strength lies in the unrivaled diversity of our international market research teams, innovative research methodologies, and unique viewpoints that merge seamlessly to offer customized solutions for your every business requirement.
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