CASE STUDIES

IT Benchmarking Study focused on Process Improvement of a Financial Firm

Aug 29, 2016

Business Challenge: A leading player in the financial sector wanted to assess key performance parameters to achieve process improvement.
Situation
The client wanted to achieve process improvement by benchmarking against critical parameters such as recent IT investments, existing facilities and IT governance structure of 10 key competitors.
Approach
We identified key competitors and obtained information by conducting primary and secondary research. We also conducted short surveys with stakeholders having knowledge regarding banking operations to obtain critical insights.
Impact
The leading player in the financial sector was able to align its IT strategies and refine its IT governance structure based on the insights on competitors. They were also able to achieve process improvement and improve savings.
Tags -

We help our clients make smarter decisions to achieve rapid business growth

Our strength lies in the unrivaled diversity of our international market research teams, innovative research methodologies, and unique viewpoints that merge seamlessly to offer customized solutions for your every business requirement.

Recent Case Studies

Insights

Our knowledge hub offers exclusive access to a collection of free resources and downloadable articles that provide insights into market developments and details on how our services can benefit your business.