Mining equipment Customer Satisfaction, Mining Industry | Infiniti

End User Perception Assessment for a Mining Equipment Manufacturer

End User Perception Assessment for a Mining Equipment Manufacturer

Business Challenge: A leading global mining equipment manufacturer wanted to obtain insights specific to the customer satisfaction levels. Situation The mining equipment manufacturer wanted to fine tune its customer service through studying customer satisfaction and perception for their products and services. With regard to this they wanted to obtain insights specific to the customer habits, usage […]

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