Business Challenge
A global player in the metals and mining sector wanted to benchmark its operations and processes in North America, against major competitors.
Situation
The metals and mining company wanted to evaluate the operations and processes of its major competitors, to understand how its division would benchmark against them, and to evaluate if any structural changes were required to achieve better performance.
Approach
We mapped competitors’ market growth, geographical coverage, financial performance, product offerings, operations, service delivery, and market/industry position. We also analyzed the bidding and sales processes of the competitors.
Impact
The company was able to determine the prevailing strategies of the competitors which were successful and also to gain insights on cost control methodologies that the competitors followed.v
