Business Challenge
A leading conglomerate wanted to benchmark against the logistics operations of its competitors on critical performance parameters.
Situation
The client wanted to evaluate the performance of its major competitors, specific to logistics operations and evaluate if any changes were required to stay ahead of competition.
Approach
We mapped competitors’ operations specific to critical parameters such as cost composition, headcount, service agreements etc., by conducting in-depth primary and secondary research.
Impact
The client was able to determine the strategies of the competitors which proved successful and also to gain insights on their overall performance and make critical changes to overcome competition and achieve substantial market share.
The client was able to determine the strategies of the competitors which proved successful and also to gain insights on their overall performance and make critical changes to overcome competition and achieve substantial market share.
