Competitive Benchmarking Study on Industrial Equipment Manufacturers - Business Intelligence

Competitive Benchmarking Study on Industrial Equipment Manufacturers

IR34

Competitive Benchmarking Study on Industrial Equipment Manufacturers

Business Challenge A leading engineering firm wanted to gain an in-depth understanding of its competitors’ strategies to enhance customer satisfaction. Situation The client was facing issues owing to low customer satisfaction levels, outdated service delivery models, and incomprehension of competitors’ business models. Approach Infiniti Research identified companies that had an excellent service reputation and developed […]

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