Tips for effective Customer Journey Mapping, Customer Journey Map| Infiniti Research

6 Tips to Effectively Kick-start Customer Journey Mapping

6 Tips to Effectively Kick-start Customer Journey Mapping

Feedback from all organizational levels Getting the feedback from as many stakeholders as possible ensure that companies truly understand what happens at each touch point. This data gathered can be used to add a qualitative layer to the journey map. It is not just important for companies to map what happens, they should also map […]

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