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Infiniti’s Supplier Selection Strategy Helped a Food Manufacturer Streamline their Supplier Selection Process

Supplier Selection in the Food Industry 

About the Client 

The client is one of the world’s foremost organic food manufacturer and supplier based out of US.

Business Challenge 

Consumers’ demand for healthy ingredients, complex flavor profiles, and vegan products have greatly shaped the food industry over the past five years. Even though these trends have unlocked new opportunities for the food manufacturers, staying on top of changing customer needs, understanding millennial preferences, and selecting the right suppliers are vital for survival in this competitive market.

Moreover, as the government has put a stronger emphasis on food safety and quality, evaluating and selecting the right supplier has become even more complex. The lack of managerial capability on supplier selection affects the competitiveness of the food manufacturing industry. Hence, food manufacturers must to go through complex stages of the supplier selection process and set a special selection criterion for selecting suitable suppliers. Infiniti’s supplier selection strategy helps companies choose the right suppliers and enhance supply chain visibility.

Business Case: The client, a leading food manufacturing company wanted to seek ways to deal with competition, reduce disruption related to the supply, and meet specific business objectives. Hence, the client approached Infiniti Research to devise an effective supplier selection process.

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Top Challenges Faced by the Food Manufacturer 

Problem Statement 1

The client was facing difficulties in identifying and profiling the suppliers. Hence, they wanted to implement a reliable system to identify the right suppliers.

Problem Statement 2

With a large number of suppliers to choose from, the client was facing difficulties in selecting the best supplier. With Infiniti’s supplier selection strategy, the client wanted to identify and shortlist robust suppliers, and profile key suppliers.

Problem Statement 3

They wanted to streamline their sources and procurement process and enhance the company’s overall position in the market.

Problem Statement 4

With the help of Infiniti’s supplier selection model, the client wanted to ensure quality and safety in their product offerings and consequently ensure better shelf-life of the products.

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Solutions Offered and Value Delivered 

The supplier selection solution offered by Infiniti Research helped the client to select the right suppliers from a pool of suppliers. The supplier selection process followed these phases:

Phase 1

To monitor the supplier performance, the experts at Infiniti Research carried out extensive research comprising of interviews and discussions with prominent stakeholders in the food industry space.

Phase 2

With the data gathered, the experts classified the suppliers into various categories based on their offerings.

Phase 3

The categorization helped the client to profile the right suppliers based on their characteristics. The engagement also sought ways for the client to improve the time-to-market for the products offered, drive customer demand, and build a strong brand reputation.

Phase 4

The supplier selection process also helped them streamline their sources and procurement process and thereby improve the company’s overall position in the market.

The supplier selection solution offered by Infiniti helped the client to select the right suppliers from a pool of suppliers. The engagement also assisted the company in evaluating capabilities and comparing price points. Moreover, the solution offered  supported the client to establish KPIs to analyze suppliers’ strengths and weaknesses. Altogether, the supplier selection strategy assisted the client in selecting the best supplier and subsequently enhanced the quality of the products offered.

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What is supplier selection?

Supplier selection is the method by which organizations identify, evaluate, and contract with suppliers. The supplier selection process deploys a tremendous amount of a firm’s financial resources. Hence, in return, companies expect significant benefits from contracting with suppliers offering high value. A strategic approach to choosing suppliers can also help companies to understand how their own potential customers weigh up their purchasing decisions.

Why Partner with Infiniti Research?

With a team of highly skilled market research professionals, we offer customized solutions that will help companies to magnify their competitive advantage by improving their speed-to-market. Our solutions have been proven to deliver insight-driven outcomes at scale, to help businesses improve their business performance.

CONTACT US to know more about our supplier selection strategy.

Business Forecasting

Infiniti’s Supplier identification and Profiling Helps a Renowned Metals Supplier Increase Supply Chain Efficiency by 15%

It is estimated that one-in-six metal organizations are planning to spend more than 10% of revenues on innovations.

With the recent economic disparity, prominent metal companies are looking overseas to capture new growth opportunities and enhance their footprint in the market. Moreover, with the growing concerns pertaining to transparency in supply chain activities, businesses are investing highly in technologies to automate their operations, drive efficiencies, and improve the quality of the products offered. In today’s challenging environment, organizations are also focusing on refining their service architecture to manage costs and improve efficiency while meeting the demands of the end-users. The increasing growth rate of the construction, automobiles, and heavy machinery sectors will influence the growth of the metals industry.

Here are some of the factors that may influence the growth of the industry over the years.

  • Price volatility of raw materials: The rising demand for steel among the Asian countries is affecting the prices of the raw materials such as iron ore. In the steel industry, the cost of iron ore has increased exponential in the last decade. On the other hand, government initiatives to invest in natural resources are forcing businesses to offer consistency in their product offerings.
  • Labor shortage: In the recent past, the metal industry has started witnessing a shortage in the labor supply with a considerable number of workers nearing the age of retirement. This can have a radical impact on their overall production capabilities. To address such issues, organizations are facing pressures to increase their hiring capabilities while retaining the employees.

To counter such challenges and profile the key metals supplier, leading businesses are leveraging supplier identification solutions. A supplier identification solution helps businesses profile the most suitable suppliers and gain better visibility into the supply chain process. The solution also helps companies identify and engage with the right suppliers to enhance the supply chain efficiency.

The Business Challenge

  • The client: A renowned metals supplier

The client, a renowned metals supplier, wanted to profile the prominent suppliers and execute best practices and process for efficient supply management. With the help of a supplier identification solution, the metals supplier wanted to streamline their marketing efforts to meet the unique needs of the customers. Moreover, by relying on innovations, the metals supplier also wanted to automate the supply chain process and develop a list of new suppliers to reduce the time to market for the products offered.

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Our Journey

To help assess the supply market landscape, the supplier identification experts at Infiniti carried out an extensive research comprising interviews and discussions with prominent stakeholders in the metals supplier space. To establish a better relationship with the suppliers, the experts also compiled information from reliable sources including trade shows, newsletters, and magazines in the metal supplier space.

The Solution Benefit and the Business Impact

The supplier identification solution offered by Infiniti helped the leading metals supplier identify new suppliers and improve the overall company’s performance. The metals supplier was also able to reduce the time for delivering the products while meeting the quality requirements. The solution also sought ways for the client to efficiently drive customer demand and build a brand reputation while meeting the compliance requirements.

The Future

The future of the metal industry will be marked by innovations, such as the use of advanced technical capabilities like electrolysis to reduce greenhouse gas emissions and increase productivity. Moreover, the growth of the Internet of Things will also have a radical impact on the safety and efficiency during the extraction of metals.


A must-read case study for strategy specialists and decision makers looking to develop an understanding of the metal supplier space.

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Supplier Identification and Profiling: How Infiniti Helped a Prominent Alcoholic Beverages Client Curtail Procurement Costs

Overview of the alcoholic beverages industry

The global alcoholic beverages space is witnessing promising growth owing to the growing consumption of alcohol among the millennial population and the rising disposable income. With the altering preferences of the customers, companies in the alcoholic beverages space are redefining their product offerings to increase consumers’ perception towards the beverages. Such innovations and product development act as a catalyst to capture major shares and promote the growth of the alcoholic beverages space. Besides the conventional factors, the rise in urban population and globalization will promote the growth of the alcoholic beverages space.

Although the growing focus on tourism is fueling the growth of alcoholic beverages industry, some prominent factors that may influence the growth over the years include:

  • Fluctuating climatic conditions: Irregular climatic conditions can have an adverse impact on the crops used to produce beverages. This can have an impact on the cost of beverages, where organizations are facing pressures to offer consistency in their product offerings while maintaining the costs.
  • Increasing government regulations: Recently, governments from across the globe are imposing strict regulations on the alcoholic beverages. Also, the growing concern for health and wellness is compelling government authorities to limit the production of alcohol while maintaining the quality standards.

To identify the prominent players and reach out to the target audiences in a seamless and agile manner, prominent businesses are leveraging supplier identification and profiling solution. Supplier profiling solutions aim at profiling prominent suppliers from a pool of suppliers. Furthermore, it helps businesses reduce the procurement costs while delivering service optimization.IR_Brochure

The Business Challenge

  • The client: A prominent alcoholic beverages manufacturer

The client, a prominent alcoholic beverages manufacturer, wanted to profile the most suitable suppliers and improve the supply chain process by gaining better visibility into the operations. With the help of Infiniti’s supplier identification solution, the client wanted to deliver better quality in the products and services offered while making the most of the opportunities available. The alcoholic beverages client wanted to seek ways to deal with people, processes, and technologies and manage and control additional spend. The key challenge faced by the client was while segmenting suppliers based on spend and criticality.

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Our Journey

To segregate the suppliers based on purchase value, sourcing risk, and complexity, the supplier identification experts at Infiniti carried out an extensive research methodology comprising interviews and discussions with prominent stakeholders in the alcoholic beverages space. Moreover, to understand suppliers’ performance, the experts also compiled information from a wide array of reliable sources such as trade shows, paid industry databases, and industry presentations in the beverage industry.

The Solution Benefit and the Business Impact

The supplier identification and profiling solution offered by Infiniti helped the alcoholic beverages client manage supplier activities based on the criticality of the sourcing complexity. The alcoholic beverages client was able to analyze the performance of suppliers based on various metrics such as the price, quality, delivery, and service management. The solution also helped the client identify the supplier risks such as late shipments of delivery and non-conforming products. The end-users were able to benefit from the supplier profiling solution in terms of understanding the supplier’s performance based on various metrics and identifying the strengths and weaknesses of the suppliers.

The Future:

The future of alcoholic beverages will be marked by innovations in the form of packaging and labeling to improve the shelf life of the products. Moreover, technologies can promise better opportunities for the industries looking to enhance their product performance.


A must-read case study for strategy specialists and decision makers looking to develop an understanding of the alcoholic beverages industry.

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Infiniti’s Supplier Identification and Profiling Solution Assists a Prominent Ferrous Metals Supplier to Reduce Maverick Spend

It is estimated that one in six metal organizations plan to spend more than 10% of their revenues on innovations.

Over the last couple of years, factors such as the disruptive forces of technology, the threat of new entrants, and political change have started reshaping the metal industry. The industry comprises of establishments engaged in the manufacturing of metals including iron ore, aluminum, base metals, and precious metals. Leading organizations in the metals space are investing highly in technologies to automate operations, drive efficiencies, and improve the quality of the products offered. Although the ferrous metals market is witnessing promising growth, owing to a considerable rise in the demand for metals among the end-user segments such as construction, automobiles, heavy machinery, and equipment, several factors may influence the growth of the market. These include:

  • Lack of sufficient labor force: Most developed and developing nations are witnessing a shortage of skills with most workers coming close to their retirement age. This can have an adverse impact on the production capabilities and contractual obligations for leading companies. To address such concerns, ferrous metals manufacturers have to ensure that their workforce is given adequate knowledge and skills.
  • Raw materials price volatility: The recent economic slowdown has greatly affected the prices of raw materials used to manufacture end products. It is estimated that the cost of iron has quadrupled from 2002 to 2009. This is a result of the growing demand for iron ore among the Asian regions. It becomes essential for the ferrous metals manufacturers to increase investments to maintain consistency in their product offerings.
  • Lack of supply chain visibility: Supply chain becomes a major concern for ferrous metals organizations as they find it relatively important to bridge the demand-supply concerns. A lack of visibility in the supply chain process can hamper the overall operations in terms of planning and execution. So, organizations are finding it necessary to effectively respond to supply chain disruptions while maintaining the quality of the products.

To address such challenges and maintain consistency in their product offerings, organizations are facing the need for a reliable supplier identification and profiling solution. A reliable supply identification solution focuses on managing off-shore sourcing by identifying the cost structures involved in the supply chain process.IR_Brochure

The Business Challenge

  • The client: A renowned ferrous metal supplier

The client, a prominent ferrous metals supplier, wanted to identify the key suppliers in the market and categorize them based on their strengths and weaknesses. The client wanted to seek ways to engage with the best suppliers and compare their performance against each other. With the help of Infiniti’s supplier identification and profiling solution, the client wanted to identify performance gaps and understand their relative position in the market. The primary concern of the client was to identify the key criteria to assess the potential suppliers and identify suppliers that meet quality and service-level requirements.

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Our Journey

To develop an awareness of the market’s performance, the supplier profiling experts at Infiniti carried out extensive research comprising interviews and discussions with prominent stakeholders in the ferrous metals space. To gain relevant insights into the competitors, the experts also compiled information from a wide array of secondary sources such as trade shows, paid industry databases, and company presentations in the ferrous metals space.

The Solution Benefits and the Business Impact

The supplier identification and profiling solution offered by Infiniti helped the ferrous metals supplier understand the current suppliers and their characteristics. The client was able to understand the pricing models and compare performance against their counterparts. The supplier profiling solution also helped the client create a SWOT analysis to profile the most prominent suppliers and their position in the ferrous metals market. Moreover, the solution also sought ways to understand the potential bottlenecks in terms of purchasing overlaps and prices.

The Future

The future of the metals industry will be marked by innovations with automation playing a pivotal role in the production of ferrous metals. Moreover, technologies such as robotics will predominantly drive the growth of the ferrous metals industry to enhance the product quality.


A must-read case study for strategy specialists and decision makers looking to develop an understanding of the ferrous metals industry

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Supplier Identification and Profiling: How Infiniti’s Solution Helped a Renowned Freight Management Client

The global freight management market is characterized by the growing number of MNCs and high investment opportunities. Freight management can be considered to be a subset of supply chain management, encompassing solutions related to freight handling, scheduling, tracking, and billing-related services. It involves the use of seamless and scalable solutions to enhance the overall efficiency of the logistics management process. Though the freight management space is witnessing growth in innovations and technology, the market is influenced by certain factors that will influence its growth prospects in the coming years.

  • Imports and exports: Trade plays a pivotal role in the growth of the economy. Globalization and the rising demand for quality products among the consumers are expected to influence the growth of the freight management industry as most of the trade relies on an efficient supply chain to bridge the demand-supply concern.
  • E-commerce: With advances in technology, consumers have become more mobile and are looking for solutions to purchase products and services online. With the penetration of smart devices, the shopping patterns of the consumers have altered, and they are relying on e-commerce platforms to choose their product offerings. This, in turn, can further propel the growth of fright management sector.

To overcome these factors and ensure consistency and reliability in the supply chain process, leading companies are facing the need for a supplier selection solution. The supplier selection process mainly involves the evaluation of different supplier attributes and profiling the most suited suppliers to meet their particular needs. For most organizations, the benefits are gained through achieving high-quality products and enhancing the customer satisfaction.IR_Brochure

The Business Challenge

A leading freight management client with more than 100 offices spread across the globe wanted to identify and profile the right suppliers among prominent suppliers. The client wanted to consider the value of money, quality, reliability, and service while profiling the suppliers based on business priorities. Moreover, the client wanted to implement a strategic approach while choosing suppliers and adequately allocate financial resources to offer better customer satisfaction. The primary concern for the client was to discover new suppliers and curtail the issue pertaining to the supply chain.

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Our Approach

To identify and choose the potential suppliers and to streamline the supply chain process, Infiniti’s supplier selection experts carried out extensive research such as interviews and discussions with leading stakeholders in the freight management space. In addition, to gain a cost advantage over existing suppliers, the experts also compiled information from a wide array of secondary sources such as company presentations, industry forums, and newsletters.

Benefits of the Supplier Selection Solution

The supplier selection solution offered by Infiniti helped the client assess the quality suppliers and meet the buyer’s myriad requirements. The engagement helped the freight management firm overcome the potential bottlenecks in terms of product delays and gain better transparency into the supply chain process. The supplier selection solution also offered real-time visibility into the supply chain, including the current suppliers, to further establish a better relationship with the customers. The solution offered also helped identify the performance gaps and discover how the supplier understands their own operations.

Additional Benefits Offered by Infiniti Include:

  • Efficiently notified the manufacturer in terms of the limited production capability and issues with the quality
  • Communicated effectively during production delays and developed supplier quality management programs

A must-read case study for strategy specialists and decision makers looking to develop an understanding of the transportation industry

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Supplier Identification and Profiling for a European Retail Store Helps Reduce Supply Disruptions and Inefficiencies

Currently, innovations in the retail industry have brought about a transformation in the shopping patterns of the customers with the majority of the shopping activities happening through online channels. With the prominent retail stores shifting toward an omnichannel strategy, businesses have started streamlining their efforts to increase store activity, improve retailer profitability, and boost online sales. To improve profitability and achieve greater business efficiency, supplier selection becomes a major concern for retail stores. Supplier selection involves choosing the right suppliers from a pool of suppliers by considering factors such as the value for money, quality, and reliability. In this competitive supplier landscape, targeting the right suppliers involves building an understanding the business requirements and flaws in the supplier selection process to curb instances of poor supplier performance, supply disruption, and inefficiencies. Moreover, an efficient supplier selection process can help retail stores reduce the cost and time-to-market of the products offered and promise better quality products to the customers.

To identify the right supplier from a pool of suppliers and build an effective strategy for promoting the sale of products, leading retail stores are approaching renowned solution providers such as Infiniti. With years of expertise in offering a plethora of solutions, Infiniti’s supplier selection process focuses on lowering costs while delivering better quality in the products offered by the retail stores.
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The Business Challenge

A leading retail store with a considerable number of outlets spread across Europe wanted to measure their supplier performance and understand the supplier’s strengths and weaknesses. With the help of a supplier selection process, the client wanted to categorize the level of risks and identify performance gaps to maximize product performance. Furthermore, the client wanted to maintain a stronger business partnership with the suppliers and limit production availability. The primary aim of the European retail client was to streamline their supplier selection process and communicate production delays in times of downtime. With the advent of new retail stores in the market, the client wanted to develop an effective quality management program to build a strong relationship with reliable suppliers.

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Our Approach

To meet the demand for better quality products and regulatory standards, Infiniti’s supplier selection experts carried out extensive interviews and discussions with leading stakeholders in the retail industry. To help the client boost efficiency in their supplier selection process, Infiniti’s retail industry experts also compiled information from a wide array of proprietary sources such industry forums, paid industry databases, and company presentation.

Benefits of Supplier Selection Process

With the help of Infiniti’s scrupulous supplier selection process, the retail store was able to profile the most suitable supplier and assess the performance of the suppliers through useful metrics. The engagement also focused on delivering an accurate and actionable understanding of the suppliers’ behavior and monitored the suppliers’ standards. The engagement also focused on offering strategic insights that would help the client develop a better relationship with the suppliers and promote their business outcomes in Europe. The client was also able to invest sufficient time and refine their existing strategies to gain better visibility into the supply chain process.

Additional Benefits Offered by Infiniti Include:

  • Maintained consistent quality of the products offered and improved reliability and quality from the suppliers
  • Optimized their communication channels and met the deliverables of the consumers
  • Built a strong partnership with the suppliers and curtailed the time-to-market for the products offered

A must-read case study for strategy specialists and decision makers looking to develop an understanding of the growth prospects of retail stores

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Metal Fabrication

Infiniti’s Supplier Identification and Profiling Study Helped an Automotive Industry Client Reduce Bottlenecks in the Supply Chain Process

In the automotive industry, identifying and choosing the right supplier is like selecting a novel from a huge pile of books. The choice of the businesses will revolve around a wide array of factors such as the quality of the service rendered, the reliability of the service, and finally the price. With the rising adoption of cars among millennials, the automotive industry players are increasing their production capacity to meet the demand of markets such as India and China. In the manufacturing industry, supplier selection becomes a major concern for most stakeholders. To profile the relevant suppliers and enter niche market segments, renowned manufacturers in the automotive industry are facing the need for effective solutions that aid in the supplier selection process. In the automotive industry, supplier selection helps leading businesses identify, evaluate, and contact potential suppliers and adequately allocate financial resources to enhance the business performance.

In this intensively competitive global economy, it becomes critical for companies to develop a good relationship with existing customers and discover new suppliers. To identify and profile the right suppliers, leading businesses in the automotive industry space are approaching renowned solution providers like Infiniti. Infiniti’s supplier selection process helps companies streamline suppliers and significantly reduce the production costs to improve production capacity.
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The Business Challenge

A leading automotive industry client wanted to identify new suppliers to gain a cost advantage over existing suppliers. The client wanted to reduce their production costs and offer top-notch quality products to the customers to stay relevant in the automotive industry. Moreover, the automotive manufacturer wanted to seek ways to deal with competition, reduce disruption related to the supply, and meet specific business objectives. The primary concern of the client was to verify the suppliers’ ability to meet the buyer’s requirements.

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Our Approach

To improve the delivery performance, Infiniti’s supplier selection experts carried out both qualitative and quantitative research with leading stakeholders in the automotive industry. The stakeholders include members of research and development, purchasing, marketing, and quality assurance teams. Additionally, to assess the supplier’s financial status, the supplier selection experts at Infiniti further compiled information across a wide array of secondary sources such as paid industry databases, company presentations, and industry forums.

The Solution Offered and its Business Impact

With the help of Infiniti’s supplier selection and profiling engagement, the automotive industry client was able to spur their production capacities and improve lead times. As the automotive company was concerned with maintaining high standards, the supplier selection process helped the client ensure that the quality of the standards is met and the supplier is competent enough to meet all expectations.

Additional Benefits:

  • Improved the relationship with the current suppliers and selected new prospective suppliers
  • Efficiently selected the right suppliers and built a strong brand reputation
  • Measured supplier performance and delivered top-quality products to the customers

A must-read case study for strategy specialists and decision makers looking to develop an understanding of the automotive industry

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Leveraging Supplier Identification and Profiling Solutions for a Global Thermal Interface Materials Manufacturer to Identify New Suppliers

In today’s dynamic market space, a simple and the challenging task that any manufacturing industry face is to identify the right partner channel to scale their marketing opportunities efficiently. Also, to stay relevant in the marketplace, leading manufacturing companies should identify optimal suppliers and analyze their capabilities. Moreover, in the thermal interface materials space, choosing the right suppliers involves the consideration of a wide variety of factors in terms of quality, reliability, and service. In this context, identifying and shortlisting suppliers spurs the need for a robust supplier selection solution. In the thermal interface materials space, supplier selection helps businesses understand the business needs and characterize the suppliers in terms of their quality, lead times, and deliveries. In this supplier-oriented space, selecting and organizing supply management helps companies reduce deficiencies such as inventory costs, storage expenses, and additional costs associated with transferring materials.

To seize potential opportunities and improve operational efficiency, renowned companies in the thermal interface materials space are approaching companies like Infiniti. With years of expertise in offering a plethora of services, Infiniti’s supplier selection solution helps leading firms gain the benefit of cost reduction while improving their overall profit margins.IR_Brochure

The Business Challenge

A renowned thermal interface material manufacturer with a considerable number of manufacturing units spread across the globe was facing certain predicaments profiling the right suppliers and improving their products in terms of quality and performance. The client wanted to save unnecessary transportation costs and reduce additional costs associated with inventory. With the help of the supplier selection solution, the client further wanted to profile various vendors with exceptional technical capabilities to further streamline their quality and performance.

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Our Approach

To help the client remain profitable and stay relevant in the market, Infiniti’s supplier selection experts carried out extensive research comprising both qualitative and quantitative techniques. To identify the profitable suppliers, the client also compiled information across a wide array of proprietary sources such as paid industry databases, company presentations, and industry forums.

Benefits of Supplier Selection Solution:

  • Built stronger and more collaborative relationships with the suppliers and reduced additional costs
  • Lowered administration costs, increased delivery and improved supplier relationships
  • Evaluated different purchasing categories and determined top suppliers
  • Effectively tracked supplier performance and maintained purchasing contracts
  • Defined the potential needs of the customers and delivered products in an agile and seamless manner

Benefits of Our Integrated Approach

The supplier selection solution helped the client increase the quality and speed of delivery while enhancing supplier relationship. Moreover, the engagement also helped the client address concerns related to supplier tracking and improved the overall supply chain visibility. Moreover, the client was further able to determine the potential suppliers and reduce the overall supplier costs. The engagement also helped the client increase quality and the overall supplier responsiveness.

A must-read case study for strategy experts and decision makers looking to target potential suppliers in the metals and mining space.

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Financial risk analysis

Supplier Identification and Profiling: How Supplier Selection can Help Improve Communication and Employee Scheduling Process

A simple challenging question that today’s advertising agencies are facing is identifying the right partner. With the availability of multiple options, identifying and targeting the right suppliers is like selecting a particular book from a heap of book collections. Organizations in the advertising space are focusing on targeting the right suppliers to promise better quality goods and services. To select the best suppliers from a pool of options, organizations are resorting to a robust supplier selection process. The effective supplier selection process involves dealing with people, processes, and technology capabilities. Furthermore, identifying the right suppliers also helps leading businesses to reduce procurement and excess inventory costs.

With years of expertise in offering a plethora of services, Infiniti’s competitive intelligence experts help clients deliver promising supply process. Also, the solutions offered by Infiniti aid businesses in identifying the competitors, their supply chain process, and the effective ways to control spend and improve savings. Infiniti’s competitive intelligence experts further helped the client measure and optimize their supplier performance and evaluate the suppliers with respect to their value at risk.

The Business ChallengeIR_Brochure

A renowned advertising agency with a considerable number of offices across the globe was facing predicaments identifying and profiling the suppliers. The client wanted to implement a reliable system to analyze their capabilities and identify the right suppliers to enhance the communication process. The client also wanted to gain a comprehensive understanding of the supplier landscape to optimize the employee scheduling process. The client further wanted to identify and shortlist robust suppliers, profile key suppliers, and monitor prices of products.

Our Approach

To gauge more information into the supplier selection process, the client approached Infiniti’s team supplier profiling experts. Infiniti’s team with expertise in offering supplier selection services carried out an extensive research comprising of interviews and discussions with top leading advertisers in the market space. In addition, to compile more information about the best practices for supplier selection, the experts compiled information across various proprietary sources such as paid industry databases, company presentations, magazines, and newsletters across various advertising space.

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Competitive Intelligence Solution Benefits:

  • Understand the competitive landscape in terms of the competitors, their offerings, and product positioning
  • Devise an effective product benchmarking and profiling in terms of financial performance, marketing spend, compensation and benefits
  • Gain real-time insights into the competitor pricing, promotions, and inventory
  • Effectively prepare for new product launches, new market entry or other strategic move
  • Robustly anticipate and plan future market opportunities
  • Minimize decision risk and reduce uncertainty

Benefits of Our Integrated Approach

In a span of six weeks, the client was able to gain a clear understanding of the suppliers and profile the suppliers based on price monitoring. The engagement also helped the client streamline their sources and procurement process and improve the company’s overall position in the market. The engagement also helped the client shortlist the major suppliers in the advertising space.

A must-read case study for strategy experts and decision makers looking to develop an understanding of the suppliers selection space.

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Supplier Selection Process – Strategic Decision Making

The supplier selection process entails a wide range of activities beyond scanning the price lists and skimming through catalogs of the potential vendors. Factors such as feasibility, quality, reliability, and service impact the supplier selection process. Organizations often make use of market intelligence and other business intelligence tools to gain valuable insights that help them in strategic decision making and help themIR_Brochure achieve their business objectives. Such insights allow the businesses to strategically approach its supplier selection process and understand the demands of their potential customers. The supply chain professionals suggest a step-by-step approach to the supplier selection process – know what you want, enlist your alternatives, and choose the right vendor for your business.

Supplier Selection Process – Qualities of A Supplier

Organizations look for suppliers who offer unmatched product and service quality, ensure timely delivery, and quote competitive prices. Why is it so important to carefully select the suppliers, you ask? It is because customers will associate the quality of the product with the brand and not the suppliers. While selecting a supplier, businesses must evaluate the alternatives on various parameters such as reliability, quality, value for money, financial security, and service among others. Supply chain professionals must bear in mind that low price doesn’t always translate into high quality and reliability and should be able to strike a balance between various factors based on the business objectives and market strategy.

Identifying The Right Supplier – Swipe Right

Selecting the right supplier is not as easy as swiping right, businesses must keep in mind two things: first, the suppliers must have strong service and clear communication skills to understand your needs and serve you better. Secondly, the vendors must be financially stable; a strong cash flow will ensure timely delivery, better quality, and long-term business association with them. At the start of the supplier selection process, it is essential for the organization to consult various sources such as directories, business advisors, references, trade associations, and industry-specific journals to draw up an alternatives list. Once the list is in place, the procurement manager can draw up a pro-con list by answering few questions to shortlist them,

  • Does the supplier have the capability to meet your requirements on time?
  • Are they financially stable?
  • For how long have they been in the business? Do they have a strong client base?
  • Do they have sufficient credibility in the industry?

 

Before zeroing down on the supplier(s), organization must be sure of their objectives and goals, carry out a thorough research and leverage market intelligence insights, understand the differences between strategic and non-strategic suppliers, evaluate your supply chain processes, conduct a credit check on the potential suppliers, determine the service level agreements (SLAs), and not be dependent on a single supplier.

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