Tag: logistics management

Logistics management solutions

Realizing 37% Savings in Operational Cost for a Retail Company – Infiniti’s Logistics Management Solutions

Logistics Management Solutions for a Retail Company

Despite recent advancements in technology and shipment tracking systems, companies in the retail industry are facing challenges in efficiently managing supply chain processes. Indeed, today’s competitive retail marketplace necessitates retail companies to accurately forecast the product demand to enhance logistics & supply chain management.

Are you finding it difficult to accurately forecast the market demand and manage inventory requirements? Our logistics management solutions can help. Request a FREE proposal!

Business Challenge

The client is a retail supplier based out of Denmark. Due to the inconsistent nature of the product demand and capacity planning process, they were facing difficulties in managing their inventory stocks and ensuring timely delivery of products. Also, the client relied solely on historical patterns of demand to plan for the production process. Consequently, the client witnessed a huge dip in their sales rate and this subsequently affected their overall profits. To optimize their production planning process, the client approached the experts at Infiniti Research to leverage their expertise in offering logistics management solutions.

Other key objectives that the client was looking to achieve by leveraging Infiniti’s logistics management solutions were:

Enhance inventory visibility and metrics – Due to lack of inventory visibility, the client faced challenges in planning their production and distribution process. This further increased the storage cost for the company by 2x. Therefore, with Infiniti’s logistics management solutions, they wanted to analyze the demand patterns and enhance their inventory visibility.

Build a reliable order fulfillment process – The company’s unreliable order fulfillment process often led to shipment delays, thereby increasing customer churn rate. To tackle this challenge, the client wanted to streamline their order fulfillment process with the aid of Infiniti’s logistics management solutions.

Managing reverse logistics – By leveraging Infiniti’s expertise in offering logistics management solutions, the client wanted to implement sound reverse logistics framework and efficiently manage the product return process.

With over 15 years of expertise in offering logistics management solutions, we can help you enhance your inventory visibility and better manage production processes. CONTACT US today!

Solutions Offered

As a part of the logistics management solution, the experts at Infiniti Research conducted an inventory forecasting engagement. This phase of Infiniti’s logistics management solutions helped the client to thoroughly analyze the market demand and identify target stock levels to meet the rising demand for products.

Infiniti’s logistics management solutions also involved demand planning and forecasting. Our demand planning and forecasting solution helped the client to enhance the accuracy of their demand forecast. This further helped the client to improve production capacity and optimize their supply chain operations.

Lastly, the experts conducted retail market scanning and monitoring. This phase of Infiniti’s logistics management solutions helped the client to keep pace with all market transformations in the retail industry. By doing so, the client was also able to better manage their inventory by understanding demand fluctuations in the retail market.

Results Obtained

With Infiniti’s logistics management solutions, the client was able to enhance the accuracy in demand forecasting by 25%. Also, the logistics management specialists at Infiniti Research helped the client to implement reverse logistics management framework to efficiently manage the product return processes. Also, enhanced inventory visibility helped the client to better manage logistics requirements and timely deliver products. As such, the company realized a 37% savings in operational cost.

Request for more info to know how our logistics management solutions can help your company to enhance the accuracy in demand forecast.

Transport and logistics

Infiniti’s Market Intelligence Solution Helped a Transport and Logistics Company to Achieve Better Logistics Services Management and Enhance Business Efficiency

As digitalization takes hold and customer expectations evolve, companies in the transport and logistics industry are under pressure to remain competitive, deliver quality services to customers, and adapt to innovative ways to optimize their processes. Although the recent transformations in the market have brought about new opportunities for companies, new market entrants, technological breakthroughs, and standardization are still posing challenges for companies operating in the transport and logistics industry.

Therefore, for transport and logistics companies, identifying new market trends before the competitors and having accurate market knowledge have become important. Also, it has become vital to understand what is happening in their marketplace, what competitors are doing, and what the likely market potential is for new products or services based on previous activities. Infiniti’s market intelligence solutions have helped many companies to gain a complete overview of the market, understand new opportunities, and growth potential.

Interested to gain more insights into our services portfolio and to learn how our solutions will help companies in the transport and logistics industry? Request a FREE brochure.

Business Challenge

The client is a transport and logistics company based out of Europe. The client was facing a decline in their overall profit margins due to improper supply chain planning and logistics management challenges. Also, the client’s inability to conduct periodic assessments and redesign their business operations with evolving market demands affected their overall business growth. With the landscape of the transport and logistics industry continually changing, the client realized the need to stay up to date with these changes and take measures to tackle the industry challenges effectively.

Therefore, they decided to conduct a market intelligence engagement to gain a comprehensive understanding of the European transport and logistics industry. With Infiniti’s market intelligence solution, the client also wanted to gain a better understanding of the strengths and weaknesses of their competitors, emerging trends, demand fluctuations, and assess the potential bottlenecks in the market to formulate effective business strategies.

Solutions Offered and Value Delivered

Our experts conducted a detailed study of the European transport and logistics market and also analyzed the client’s key competitors. Also, the experts analyzed the industry growth rate, latest trends, how technology is impacting the business operations of transport and logistics companies, and more. Furthermore, our market intelligence study included market size analysis, supply chain analysis, competitive landscape analysis, and partnership prospecting.

With Infiniti’s market intelligence solution, the transport and logistics service provider was able to gain a holistic view of the market and identify customers’ requirements. The market intelligence study undertaken by the experts in Infiniti Research helped the transport and logistics industry client to gather industry-specific data that helped the company to gain comprehensive insights into their strengths and weaknesses, relative to their competitors in the market.

With the help of Infiniti’s market intelligence solutions, the transportation and logistics industry client was able to respond quickly to market changes, which subsequently helped them to gain a competitive edge over their competitors. Additionally, the organization was able to adopt a customer-centric approach, work closely with their target customers, and drive customer loyalty with Infiniti’s market intelligence solutions. The market intelligence solutions helped the company to improve profit margins, better logistics services management, and build better customer experiences.KEY FINDINGS AND OUTCOMESInfiniti’s market intelligence solution also helped the client to:

  • Make informed business decisions and capitalize on new market opportunities
  • Drive business efficiency and react quickly to market movements
  • Stay informed about the company’s operating environment and make better decisions on inventory planning

Streamline your logistics activities and overcome delays in the supply chain process by leveraging our market intelligence solutions. Request a FREE proposal to know how our solutions will help companies operating in the transport and logistics industry.

The Future of the Transport and Logistics Industry

thumbnailThe evolution of technology is changing how the world does business. This has also transformed the transport and logistics industry. As a result, the future of logistics industry looks stable. Also, today companies are also implementing technology-based changes in their logistics functions. These improvements have enhanced operational planning and customer services for companies operating in the transport and logistics industry. Therefore, to gain a leading edge in the transport and logistics market, it becomes important for companies to adapt quickly to the industry transformations and market shifts.

CONTACT US to leverage our market intelligence solutions.

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Top 4 Challenges Faced by Logistics Companies

Today, logistics plays a very crucial role in smoothening trade facilitation and finally the business operations of other companies. There are several factors such as the growing demands of the client, changing needs of consumers, and complicated business models, which pose challenges for logistics companies. This gives rise to a very important question, which is how can a conventionally standard service be personalized according to preferences? This is probably the most ruling challenge that the logistics industry is facing since years. In the attempt to optimize the output, here are top four challenges that the logistics companies face:

4 Challenges Facing Logistics Companies

Slashing down transportation costsContact US

An increase in the prices of fuel leads to an increase in wages, which, in turn, elevates the transportation costs every day. So, the logistics companies will have to come up with a planned and strategic approach to get away with or at least cut down the costs for transportation. For the implementation of such strategies, logistics companies require information is reliable based on current and future orders. Visibility software is a very good option to simplify such challenges. Third party transportation agency which is cost-effective can be a very helpful option for small businesses who are looking to cut transportation costs. This can help small logistics companies to get away with the expenditure on maintaining vehicles for delivery. A small amount paid to the third party can take care of the rest.

According to the market intelligence experts at Infiniti Research, ‘cutting transportation costs’ makes the top of the list as far as challenges for transportation and logistics services providers go.Request Proposal

Improving customer service

For customers, transparency and punctuality in the delivery are the most important things to consider. Using technology and tracking systems, customers can track their parcel status and upload the same on social media platforms. Customers’ expectations have manifolded today and that is why they don’t mind paying a little bit extra for single day delivery. Therefore, to fulfill such expectations, logistics companies will have to come up with something unique and easy to provide the best customer service and retain their loyal customers. 

Managing manpower

Management is a task that is full of responsibilities and it becomes more challenging when it comes to manpower management. The humane approach is one of the most important requirements that should be adopted for managing manpower. When it comes to logistics companies, manpower management becomes even more challenging as the staff and drivers generally stay in different locations and a proper coordination between the two is highly needed for the swift and easy supply of orders. Here comes the role of decentralization of power into play. Logistics companies can appoint logistics managers in major locations and provide the solutions efficiently by time and team scheduleGet More Info

Providing customized services 

Management of logistics is something which cannot be done single-handedly. Rather it has several layers that need to be managed separately. Logistics companies not only have on-time deliveries as their core job deliverable, but they also need to provide customized services, such as packaging and pricing, which takes a lot of time. So, providing a personalized experience to each customer becomes a great challenge. Here flexibility plays a very important role.

To know more about the challenges faced by logistics companies


Logistics Services Client Leverages Marketing Strategy Solution to Improve Customer Service

logistics services

LONDON: Infiniti Research, a global market intelligence solutions provider, has announced the completion of their latest marketing strategy solution for a logistics services client. Transportation and logistics is one of the world’s largest industries. The services offered by this industry range from taxis to trucks, airplanes, trains, courier services, ships, warehouses, barges, and logistics. To a large extent logistics industry now includes the use of artificial intelligence and robotics in terms of self-driving cars, trucks, and delivery vehicles. The growth of the global logistics services industry is directly related to the development of international trade flow and the current economic environment.

“Today, customers want full transparency into where their delivery is at all times. Moreover, as customer expectations have increased, and their willingness to pay for fast shipping has decreased. Hence, logistics services companies are leveraging the use of marketing strategy solutions to improve their position in the market. “says an expert at Infiniti Research.


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The solution offered helped the logistics services client develop a robust marketing campaign that resonated with the target audience. The solution also helped the client gain insights into ways to position the product in the marketplace and generate a better ROI.

Additional Benefits of The Marketing Strategy Solution


  • Devise a marketing mix to differentiate the offerings with that of the competitors within the logistics services space
  • Refine marketing activities and devise an effective marketing strategy to attract new customers
  • To know more, request a free proposal


To know more about how our marketing strategy solution helped the logistics services client

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Market Opportunity Engagement Helps a Freight Management Firm Identify Trends by Analyzing Market Data

freight management

LONDON: Infiniti Research, a global market intelligence solutions provider, has announced the completion of their latest market opportunity engagement for a freight management client. Freight management companies specialize in the moving of cargo or freight from one place to the other. The demand for freight management services is driven by the increase in domestic manufacturing outputs and growth in international trade. Furthermore, automation technologies such as robotics are helping freight management companies save time and effort by reducing the manual work. Also, robotics play a significant role in bridging the gap between customer demands and business needs.

“There is a rising need to adopt advanced technology and implement a strategic approach to freight management. Due to the growing competition in the transportation sector, existing companies should implement innovative technologies and extensively improve the quality of services offered to remain relevant in the marketplace. The key to developing a successful strategy in the freight management sector revolves around offering efficient, flexible, and cost-effective services. Also, future market opportunities in the freight management sector are set to outweigh their challenges, driving significant changes in this sector. “says an expert at Infiniti Research.


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The solution offered helped the freight management client to identify potential areas to advertise and market their services. The solution also helped the firm in determining the market trends to evaluate their market saturation and penetration levels.

Additional Benefits of The Market Opportunity Solution

  • Devise a scalable approach to discover new growth opportunities.
  • Understand the entry barriers, new market opportunity, risks, and competition in the transportation industry.
  • Identify the growth opportunities in the global freight management market
  • To know more, request a free proposal

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3PL Client leveraged Market Assessment Solution to Fine-Tune Marketing Resources


LONDON: Infiniti Research, a global market intelligence solutions provider, has announced the completion of their latest market assessment solution for a 3PL client.Third-party logistics, also known as 3PL, is an outsourcing system wherein storage and transportation services are outsourced to a specialist company. Delivery, packaging, inventory management, and cross-docking facilities are usually bundled with 3PL services. The rise of the e-commerce industry is one of the key drivers in the growth of 3PL industry in the past few years.


“Market assessment solutions help companies ascertain real-time market information in terms of the competitors, rules and regulations, pricing trends, and regional opportunities and challenges. “says an expert at Infiniti Research.


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The solution offered helped the 3PL client to identify the potential market opportunities and expanded their product and service offerings to niche markets. The solution also helped the 3PL client evaluate the perceptions of the customers toward the products and services and accordingly fine-tune their marketing resources to enhance capabilities. This helped them meet the needs, expectations, and standards of their customers.

Additional Benefits of The Market Assessment Solution

  • Understand the opportunities and challenges, and develop effective marketing initiatives to reach out to the target audience
  • Compile information across a wide array of reliable sources such as trade shows, paid industry databases, and company presentations
  • To know more, request a free proposal

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Top Fleet Management Challenges Bothering Fleet Managers

Fleet managers play a pivotal role in any transportation company or a logistics company when it comes to selecting and maintaining vehicles and keeping up with delivery and distribution schedule. Fleet management plays an essential role in the transportation industry as fleet managers strive to minimize risks associated with vehicle investment. Fleet management companies are always on the lookout to improve efficiency, productivity and reduce their overall staff and transportation costs. Successful fleet managers usually have years of experience in the field dealing with fleet operations, logistics, contract negotiation, fleet maintenance, and fleet management systems. However, fleet management can sometimes IR_Brochurebe challenging to deal with even after years of experience in the field.

Driver safety and productivity

Apart from fleet managers, drivers are another vital cog in the success of fleet management services. So it is essential to ensure driver safety for effective fleet management. Accidents on the road will not only pose a question of the driver when it comes to safety but might also damage the cargo and the vehicle, causing substantial economic losses. Fleet managers need to diligently use educational programs, regulations, and predictive analytics to ensure safety for their drivers, cargo, and vehicle. With a host of technology available including GPS, telematics, and sensors it becomes essential to educate the drivers on the use of such tools to minimize road accidents. Preventing such accidents deters not only the economic losses but also avoids potential downtime, which can hamper the service levels. Additionally, reducing the risk of accidents also helps keep the insurance premium costs down. It is always a challenge to hire experienced drivers with clean records and then train them to get acquainted with a host of new technologies.

Fuel price fluctuations

The cost of transportation or delivery per mile is one of the important metrics used by fleet management companies to determine the pricing for their services. However, this cost is highly unstable owing to the ever-fluctuating fuel prices. This impacts the final cost of the services provided, and transportation companies will often have to adjust their consumer pricing. It is almost impossible to forecast the fuel prices and, as a result, fleet managers will have a hard time managing budgets. One of the best ways to mitigate this risk is to switch to a more fuel-efficient vehicle. As a result, fuel price volatility will have little effect on the final prices. Also, the transportation industry is assessing the possibility of using electric vehicles on a large scale.

Managing geographically dispersed teams

Large commercial fleet management companies have operations spread across state lines and international borders. Fleet managers have a hard time tracking all operations and also communicating with drivers remotely. Additionally, locating each vehicle in the fleet can be a tiresome task as it may require continuous zooming and scrolling across a map. To combat such issues, the transportation industry is turning to technologies such as advanced mapping and spatial clustering to facilitate fleet monitoring.

Cost containment

A majority of the fleet management companies have already optimized their cost base. There’s hardly any room for further reduction as fleet managers would already have researched competitive alternative and selected the best fleet option. Additionally, reducing cost is a top-down approach and requires a strategic adjustment from top management. Apart from that, fleet managers face a lot of problem in dealing with driver reimbursement, resource sharing, vehicle maintenance, and lifecycle costing. Most of these factors are out of their control, which lead to budgeting and forecasting complications.

For more information on challenges faced by fleet managers in the fleet management sector, transportation industry, and logistics industry:

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Transport and logistics

Companies Laying the Groundwork for Drone Delivery

Last-mile delivery has always been a burning problem for players in the logistics industry. Added to that, rising consumer expectation hasn’t helped the cause. Consumers demand one-day or same-day shipping which can be logistically impossible or economically unviable. Even major logistics companies only offer few items to be shipped within a day. Furthermore, delivering goods via road poses many uncertainties including the unavailability of drivers and uncertain traffic and road conditions. So how can logistics companies effectively tackle such problems? One area such logistics companies are exploring is the viability of drone delivery. Drone delivery can efficiently solve the everlasting last-mile delivery problem. Additionally, the ability to operate autonomously saves companies personnel costs along with fuel costs. Although such companies are currently bound because of regulatory hurdles,IR_Brochure governments are looking at provisional measures to make drone delivery a reality.

Amazon Prime Air

Amazon CEO Jeff Bezos revealed plans for Amazon Prime Air in the year 2013 and completed drone delivery after three years in 2016 by delivering a parcel to Cambridge, England. To implement full-scale delivery, the company plans to use miniature UAVs which will be able to carry loads of less than five pounds and deliver within 30 minutes to locations that are within the 16km radius of an Amazon fulfillment center. The company is planning to roll-out the service on a small-scale depending on country’s regulatory rules. Currently, the most significant challenge facing Amazon Prime Air is its ability to successfully navigate more tricky urban environment to successfully deliver the package. Once they figure out a solution using AI and get regulatory approvals, drone delivery would become a reality.

Domino’s Pizza

Domino’s Pizza is testing the possibility of delivering a pizza by drone. They successfully performed a drone pizza delivery in New Zealand by partnering with drone delivery service startup Flirtey. Such delivery option will allow the food giant to reach more rural customers and improve delivery times in congested environments. Domino’s Group CEO advocated for drone delivery system stating that it doesn’t make economic sense to deliver a two-kilogram order on a two-ton machine. With the advancements in artificial intelligence systems, drone delivery can be the perfect option for delivering food to the consumers quickly and efficiently. Their current drones can deliver pizzas within 10 minutes to any location within a 1.5km radius of a Domino’s Pizza chain.

Ukrainian Postal Service

In 2016, Ukrainian Postal Service teamed up with Flytrex Aviation to begin testing drone delivery service in Ukranian cities. The drone, named Mule, is capable of carrying loads of up to 3kg to a distance of 23km. The drone can travel at a maximum speed of 70km/h, reducing the delivery time to a mere 30 minutes. The logistics company has deployed a unique release mechanism in the drone to avoid parcels being stolen or tampered. The drone uses a battery instead of fuel and saves a lot of cost in terms of maintenance and fleet management.


Mercedes-Benz recently unveiled the Vision Van, which employs two drones capable of delivering packages of up to five pounds within a radius of six miles. The company partnered with drone startup company Matternet to develop the Vision Van. The Vision Van would enable the company to increase its productivity up to 50% in last-mile delivery service. The mini aircraft has already successfully delivered more than 100 packages within Zurich, Switzerland. The company has invested about $597 million in an effort to speed delivery times for online orders.


Workhorse is an American electric mobility solution provider that developed Horsefly, an autonomous drone delivery system. The device is able to carry a 10-pound package for about 30 minutes flying at a speed of up to 50mph. It can deliver packages at a meager cost of $0.01 per mile in electricity costs. The company claims the drone to work even in rain and snow, but wouldn’t handle high winds particularly well. The company is looking for an ingenious solution to overcome US regulatory rules that demand drones to stay within line-of-sight by mating the technology with its electric delivery trucks.

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Where’s the Logistics Industry Heading in 2018?

The logistics industry is the backbone of industries such as retail, e-commerce, healthcare, and FMCG. Such sectors are highly reliant on the logistics industry to move their products across the world to maintain customer satisfaction. Increasing consumerism is pushing the logistics industry to deliver superior performance and offer services such as overnight shipping. For instance, UPS operates more than 2000 flights a day to more than 200 countries and territories, which enables them to receive a package late at night and deliver it by 8 AM the following morning. Apart from making strategic changes to achieve efficiencies, the logistics industry has embraced a host of new technologies to help them save costs and reduce wastages. So what are the upcoming top logistics industry trends for the year 2018?Get More Info

Top Logistics Industry Trends


The blockchain technology has made numerous headlines currently due to the exploding popularity of theBlockchain Technology in Logistics cryptocurrency Bitcoin. However, the technology has a wide range of applications because of the security and transparency it offers. The ability to record a chain of transactions that cannot be tampered with is especially useful in the logistics industry where the product goes through a sequence of custody handovers and transactions to reach its final destination. In such a case, it becomes vital to know who is responsible for the goods during each handover, which, in turn, enables package tracking as well as accountability. It is one of the most significant logistics industry trends that can potentially save companies billions of dollar when implemented on a mass-market level.

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Infiniti’s Marketing Strategy Solution Helps a Prominent Client in the Logistics Industry Improve their Growth Prospects

According to a recent survey, transportation and logistics companies fall behind other sectors in terms of offering employment opportunities.

Logistics can be defined as the relative movement of goods from the manufacturing point to the point of delivery. The logistics industry can be broadly segmented into roadways, waterways, railways, and airways. Among these segments, road transportation has gained massive popularity owing to benefits such as flexibility in operations, easy accessibility, and high demand for door-to-door service offerings. Although the logistics industry is witnessing promising growth due to the relentless growth in global trade and advances in technologies, several factors are expected to hamper the growth of the market over the next few years. Some of these factors are:

  • Economic fluctuations: In this volatile market landscape, the supply of goods and services has been greatly affected. Furthermore, with the sluggish growth of the economy, consumers’ spending on new products and services has narrowed down drastically. This, in turn, has affected the growth of the logistics industry.
  • International trade flow: Trade becomes a primary concern for the movement of products from the manufacturing point to the final destination. The transportation industry heavily relies on efficient trade practices for their financial stability. With the recent setback in trade practices, transport and logistics companies are finding it increasingly difficult to meet the requirements of the target audience.
  • Robust government regulations: Since compliance regulations vary according to the states, organizations must comply with these regulations to avoid hefty fines and reach out to their customers. With the recent rise in the international trade, organizations in the logistics industry have started focusing more on meeting global regulatory standards and devising plans to distribute goods in a cost effective manner.

To address the customers’ requirements and offer effective transportation services, logistics companies should develop an effective marketing strategy. Marketing strategy helps organizations address the customers’ requirements and devise new strategies to market the offerings. Marketing strategy also focuses on identifying and analyzing the primary market as well as the secondary market and assesses the competition prevalent in the market space.

The Business Challenge

  • The Client: Logistics company
  • Area of Engagement: Marketing strategy

A prominent client in the logistics industry wanted to profile and identify their potential competitors and devise an effective marketing strategy to stay ahead of the competition. The client wanted to understand the prevailing technologies in the logistics industry and enhance their service offerings with the help of high-tech tracking tools. With the help of Infiniti’s marketing strategy, the client wanted to build a better plan to target new customer segments and accordingly allocate marketing budgets.

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The Journey

To devise a robust marketing plan, Infiniti’s marketing strategy experts followed an extensive research methodology comprising of interviews and discussions with leading stakeholders in the logistics and transportation industry. Furthermore, to help the client design a budget that is specific to the target market, the client also compiled information from a wide array of secondary sources including paid industry databases, company presentations, and industry forums.

The Solution and the Business Impact

With the help of Infiniti’s marketing strategy solution, the logistics industry firm was able to streamline their transportation process and tap into potential market segments. The client was also able to better manage inventory levels and enhance customer service. The solution offered by Infiniti also focused on improving the flow of information across potential channels and offering offer better visibility into the supply chain. The rising use of innovations also helped the logistics industry client formulate better communication between the client and the end-users.

The Future

The future of logistics industries will be marked by technological innovations, especially in terms of automated material handling equipment, GPS, warehouse control software, and RFID technologies. These technologies will help the companies run their businesses more seamlessly and proficiently in the coming years.

A must-read case study for strategy specialists and decision makers looking to develop an understanding of the transportation and logistics industry