Healthcare develops and grows at a phenomenal pace, making it one of the most challenging industries. Maintaining a streamlined value chain, keeping pace with the dynamic market, addressing consumers’ needs, and proactively adopting technology are significant challenges plaguing the healthcare industry. However, recently, employee engagement has become a primary focus for industry players.
In an industry as tumultuous as healthcare, professionals often face various physical, mental, and emotional challenges. Being extremely people-centric, the healthcare industry needs to maintain a healthy environment for consumers and employees at all times. This requires employing efficient employee engagement strategies, providing employees with a beneficial and supportive work environment, permitting room for learning, rewarding good performance, and encouraging a healthy dynamic between management and employees.
As the industry continues to propel forward, the backbone – doctors and nurses – require guidance, comfort, and support from the management with employee engagement strategies. To provide further insight into the value of these strategies in the healthcare industry, Infiniti’s healthcare industry experts answer important questions about the importance and benefits.
Having a loyal and efficient workforce can differentiate your business from competitors in the highly competitive healthcare industry. Request a free proposal to learn how Infiniti’s employee engagement solutions can help your organization grow exponentially.
What is Employee Engagement?
Employee engagement is widely understood as the level of emotional attachment, passion, and loyalty of an employee toward their organization and work. Higher engagement has been found to directly correlate with employees’ motivation to achieve beyond the status quo, a tendency to participate in the growth of their organization actively, and an overall improvement in performance, subsequently increasing revenue and propelling the organization forward.
Employee engagement strategies help companies promote and encourage further engagement from their employees, using various approaches. These strategies include maintaining transparency along the value chain and within the organization itself, developing and promoting a work culture and environment that is supportive, active, and engaging. Many businesses host and encourage weekly, monthly, and annual events, including celebrating significant festivals or beginning an in-office trend, such as casual Fridays. Certain organizations prefer officially encouraging or rewarding good performance with monetary compensations, incentives, or public acknowledgment.
Why is it important in Healthcare?
In the healthcare industry, employee engagement is important to public health as well. Burnout in the medical field is extremely common and often the cause of medical negligence, fatal errors in medication and surgery, and in some cases, untimely retirement or severe mental and emotional repercussions. Engaged employees in the healthcare industry are known to provide better patient care, learn and study more, increase productivity, and improve patient safety.
Employee engagement strategies help companies target and mitigate the possibilities of professional burnout, provide doctors and nurses with the resources and support required to increase their engagement, and consequently enable improved patient care and overall public health.
Ensuring employees’ health and development is imperative to the growth of the organization. Request more information to gain further insights into the business and professional benefits of employee engagement solutions.
What are some Significant Business Benefits?
As discussed previously, employee engagement strategies help professionals offer better patient care, improve their overall performance, increase loyalty and learning, and help the company grow. However, the business benefits of employee engagement in healthcare are as rewarding as these strategies’ social, professional, and mental benefits. Improved patient care leads to higher patient satisfaction and more loyalty toward the organization or healthcare institution, imperative in a highly competitive environment.
Employees’ enhanced performance can help healthcare institutions address all potential external challenges, shortages, and business decisions with clarity, proficiency, and enthusiasm. A supportive workforce propels companies more than a large workforce alone can. Additionally, increased employee engagement leads to more loyalty, reducing employee turnover, shortages, and operating costs substantially.
How to Improve Employee Engagement?
Moving forward, succeeding, and growing are often the primary focus for professionals across fields. In the healthcare industry, this often translates to the need to keep learning, helping patients tackle various health challenges, and becoming a key opinion leader in their specialized field. Employee engagement can help professionals achieve these goals within a singular organization if the healthcare institution promotes and supports high engagement. This is making it increasingly crucial for healthcare industry players to take proactive initiatives to improve employee engagement.
Acquiring and retaining employees with high engagement begins with the hiring process. During the hiring process, organizations are encouraged to employ professionals aligned with their vision, mission, and company values. Additionally, providing employees with multiple opportunities to grow and develop within the organization boosts high performance, increases loyalty, and improves job satisfaction. Lastly, regular feedback is an employee engagement strategy that promotes communication and learning, which helps the company grow and function efficiently while providing constructive criticism and public recognition.
Leveraging engagement strategies is an important step toward the advancement of healthcare industry players. Speak with our experts to learn how your organization can propel growth with our employee engagement solutions.