Employee Engagement and Talent Management, Employer Branding

Tag: employee engagement

Competitive Landscape

Building an Unparalleled Workforce: The Benefits and Value of Talent Management Strategies

Industry leaders, professionals, and human resource experts have repeatedly stated that an organization is only as strong as the workforce. Finding, hiring, and managing talented and productive employees is crucial to the success of an organization. Talent management is a process that involves attracting, retaining, motivating, and training high-quality employees. As competition rises and companies grow, the need for a strong, dedicated, and loyal workforce has become increasingly evident to professionals.

Talent management helps businesses employ unparalleled talent, provide them with the training, incentive, and initiative required to grow, and develop long-term relationships with their employees. This process includes motivating and engaging employees, developing strategies to maintain a sustainable competitive advantage in the market, a strong employee base, and unparalleled talent.

Additionally, for a company to grow, developing and maintaining a strong leadership pipeline is essential. Efficient leadership contributes to improved decision-making, increased enthusiasm, and flawless functionality within the organization. Therefore, various industry leaders leverage talent management strategies and solutions and propelling growth in their companies. In this article, Infiniti’s talent management experts discuss the different employment challenges that talent management strategies help companies tackle.

Wondering why your employee turnover rate is high and internal efficiency has reduced significantly? There may be a talent management challenge in your organization. To address it and help your company grow, request a free proposal.

The Benefits of Leveraging Talent Management Strategies

A growing company requires a prospering workforce, motivated and unparalleled leadership, efficient decision-making, and high employee loyalty. Human resources (HR) departments often face various challenges dealing with high employee turnover, the lack of resources to attain and retain significant talent, and maintaining a driven workforce without proper leadership. Infiniti’s experts address how talent management strategies help address these challenges efficiently.

Talent Attraction and Retention

In a highly competitive and rapidly growing market, identifying and attracting talent can be challenging. Companies face significant obstacles when attempting to recognize outstanding talent and provide the offers required. Keeping pace with competitors is difficult, and without efficient talent management strategies in place, businesses fail to attract the talent they need to grow.

With talent management strategies, companies can develop improved offerings, identify and attract the talent they require and create an attractive work environment for industry leaders and talented professionals. Additionally, utilizing talent management strategies helps companies develop processes and systems to create a motivational, rewarding, engaging and workspace that further propels talent attraction and retention.

An organization is defined by its workforce. Request more information to learn how your business can identify, hire, and retain the ideal workforce with talent management strategies.

Maintaining Strong Leadership

Good leadership within an organizational structure can be a significant differentiator in competitive markets. Strong leadership skills are associated with higher efficiency, the ability to engage and motivate employees, and improved employee performance. Talent management strategies help companies identify professionals with the ability to maintain a strong leadership pipeline and grow within the company.

Additionally, talent management strategies can help companies acquire talented leaders or build leaders within the organization itself. Creating an educational and motivational work environment can translate into developing leaders within the organization and offering employees opportunities to grow. Internal opportunities to grow to motivate employees to work efficiently, increase loyalty and dedication, help the company grow, and strive toward perfection for themselves and the company.

Reducing Employee Turnover

High employee turnover is one of the most significant indicators of an unhealthy or inefficient workspace. Often, industry professionals utilize the turnover rate as an indicator of the work environment within a company. Additionally, a high turnover rate leads to higher operational costs, increased workload for the HR department, and various organization challenges, including a potential decrease in motivation and enthusiasm for the company’s growth.

Talent management strategies help companies attract and hire ideal employees, but more importantly, they help increase the employee retention rate and drastically reduce employee turnover. Techniques that enhance employee motivation, improve internal leadership and relationships, and provide significant incentive and growth opportunities help companies expand. With a low employee turnover rate, HR departments can create an efficient and motivational work environment and help employees grow.

Growth in an organization requires a dedicated workforce, equipped leaders, and an efficient HR department. Speak with our experts to learn how your organization can attain all three with our talent management strategies.

Employee Engagement in Healthcare

Studying the Value of Employee Engagement in the Healthcare Industry by Discussing FAQs with Experts

Healthcare develops and grows at a phenomenal pace, making it one of the most challenging industries. Maintaining a streamlined value chain, keeping pace with the dynamic market, addressing consumers’ needs, and proactively adopting technology are significant challenges plaguing the healthcare industry. However, recently, employee engagement has become a primary focus for industry players.

Employee Engagement

In an industry as tumultuous as healthcare, professionals often face various physical, mental, and emotional challenges. Being extremely people-centric, the healthcare industry needs to maintain a healthy environment for consumers and employees at all times. This requires employing efficient employee engagement strategies, providing employees with a beneficial and supportive work environment, permitting room for learning, rewarding good performance, and encouraging a healthy dynamic between management and employees.

As the industry continues to propel forward, the backbone – doctors and nurses – require guidance, comfort, and support from the management with employee engagement strategies. To provide further insight into the value of these strategies in the healthcare industry, Infiniti’s healthcare industry experts answer important questions about the importance and benefits.

Having a loyal and efficient workforce can differentiate your business from competitors in the highly competitive healthcare industry. Request a free proposal to learn how Infiniti’s employee engagement solutions can help your organization grow exponentially.

What is Employee Engagement?

Employee engagement is widely understood as the level of emotional attachment, passion, and loyalty of an employee toward their organization and work. Higher engagement has been found to directly correlate with employees’ motivation to achieve beyond the status quo, a tendency to participate in the growth of their organization actively, and an overall improvement in performance, subsequently increasing revenue and propelling the organization forward.

Employee engagement strategies help companies promote and encourage further engagement from their employees, using various approaches. These strategies include maintaining transparency along the value chain and within the organization itself, developing and promoting a work culture and environment that is supportive, active, and engaging. Many businesses host and encourage weekly, monthly, and annual events, including celebrating significant festivals or beginning an in-office trend, such as casual Fridays. Certain organizations prefer officially encouraging or rewarding good performance with monetary compensations, incentives, or public acknowledgment.

Why is it important in Healthcare?

In the healthcare industry, employee engagement is important to public health as well. Burnout in the medical field is extremely common and often the cause of medical negligence, fatal errors in medication and surgery, and in some cases, untimely retirement or severe mental and emotional repercussions. Engaged employees in the healthcare industry are known to provide better patient care, learn and study more, increase productivity, and improve patient safety.

Employee Engagement

Employee engagement strategies help companies target and mitigate the possibilities of professional burnout, provide doctors and nurses with the resources and support required to increase their engagement, and consequently enable improved patient care and overall public health.

Ensuring employees’ health and development is imperative to the growth of the organization. Request more information to gain further insights into the business and professional benefits of employee engagement solutions.

What are some Significant Business Benefits?

As discussed previously, employee engagement strategies help professionals offer better patient care, improve their overall performance, increase loyalty and learning, and help the company grow. However, the business benefits of employee engagement in healthcare are as rewarding as these strategies’ social, professional, and mental benefits. Improved patient care leads to higher patient satisfaction and more loyalty toward the organization or healthcare institution, imperative in a highly competitive environment.

Employee Engagement

Employees’ enhanced performance can help healthcare institutions address all potential external challenges, shortages, and business decisions with clarity, proficiency, and enthusiasm. A supportive workforce propels companies more than a large workforce alone can. Additionally, increased employee engagement leads to more loyalty, reducing employee turnover, shortages, and operating costs substantially.

How to Improve Employee Engagement?

Moving forward, succeeding, and growing are often the primary focus for professionals across fields. In the healthcare industry, this often translates to the need to keep learning, helping patients tackle various health challenges, and becoming a key opinion leader in their specialized field. Employee engagement can help professionals achieve these goals within a singular organization if the healthcare institution promotes and supports high engagement. This is making it increasingly crucial for healthcare industry players to take proactive initiatives to improve employee engagement.

Employee Engagement

Acquiring and retaining employees with high engagement begins with the hiring process. During the hiring process, organizations are encouraged to employ professionals aligned with their vision, mission, and company values. Additionally, providing employees with multiple opportunities to grow and develop within the organization boosts high performance, increases loyalty, and improves job satisfaction. Lastly, regular feedback is an employee engagement strategy that promotes communication and learning, which helps the company grow and function efficiently while providing constructive criticism and public recognition.

Leveraging engagement strategies is an important step toward the advancement of healthcare industry players. Speak with our experts to learn how your organization can propel growth with our employee engagement solutions.

Employee experience

How Creating an Unparalleled Employee Experience Enables Successful Business Transformation

Employees who are confident and well-prepared are integral to fueling business transformations. Several top organizations are investing heavily into employee intelligence capabilities that give a better understanding of employee experience and expectations and the gaps in catering to them effectively. An employee journey becomes fruitful only when the organization is successful in providing a unique and valuable employee experience. As employees are crucial to executing business transformations smoothly, it will become extremely difficult for a business to succeed in its ambitions unless their employees feel invested. They do better when they are rewarded for experimenting, envision their place in the firm’s future, and can ask questions. Moreover, helping employees understand and realize their full potential can equip an organization with the talent and elasticity to succeed in a rapidly transforming world.

Interested to know more about creating a unique employee experience culture for your organization? Request a free proposal to gain access to our employee intelligence dashboard.

employee experienceWhat is employee experience?

Employee experience (EX) is the new competitive frontier for agile organizations who have realized that it is no longer enough to make customer experience (CX) a corporate priority. EX encompasses everything that an employee experiences in his or her related to the organization. This can range from their first contact as a potential recruit to the end of employment tenure with the company. It is often influenced by the company’s physical workspace, the work-life balance, and technology that enables greater productivity.

Why is employee experience important?

Companies that invest into employee experience enjoy the employee experience advantage. So why is employee intelligence so important? Several workforce factors have contributed to the rising importance of employee intelligence in organizations. Across industries, there is a prevalent war for talent. As such, it is becoming harder than ever for employers to attract and retain talent. A superior employee experience management can give employers a competitive advantage in attracting recruits and engaging them in ways that encourage them to stay with the organization. Moreover, due to the widespread use of the internet and social media, organizations can no longer hide behind employer branding campaigns or rely on skillful recruiters to position themselves among recruits.

Get in touch with an analyst to learn how to set yourself up for success with our Employee intelligence solutions.

How to improve employee experience

Use employee journey mapping

Employee journey maps show the various stages an employee goes through in their time with a company. With this data, companies can easily identify pain points and critical moments where employee feedback and action is required to bridge the gaps in the current and desired state.

Refine internal communication

The role of internal communications team is much more than merely disseminating company information. They play an important part in fostering a sense of community, encourage employees to work together for a common goal, and create a cohesive company culture. This promotes employees to become brand advocates for the company.

Provide manager training

Personal relationship plays a major role in fostering a better employee experience. This is especially true in the case of relationships shared by the employee and their superiors. When managers are unclear as to how they can better motivate or communicate with their employees, it causes loss of productivity and eventually ends with the employee finding another job. Manager training should teach delegation, interpersonal skills, time management, goal-setting, and effective ways to give feedback.

Learn more about our employee intelligence solutions

it sector

4 Effective Steps to Improve Your Employee Engagement

To survive in today’s competitive market space, most organizations rely heavily on the energy, engagement, and commitment of their workforce. The business environment today is rapidly changing and organizations are facing challenges when it comes to sustaining their profitability. Therefore, for any organization, it is very important to understand that their employees are their biggest asset and engaging them in a positive manner is something that all organizations should strive for. It can, therefore, be said that employing employee engagement best practices is one of the best strategies to improContact USve operational efficiency and sustain profitability.

One of the most remarkable benefits of employee engagement is that it creates a culture of trust and accountability. So, organizations must ensure that they are following effective steps towards building and improving employee engagement. In this article, we have formulated a few easy and effective steps that can help you in adapting employee engagement best practices. (more…)

Why Employee Engagement is Your Trump Card for Motivating the Workforce

‘A happy workforce’ is no longer a myth, but rather a necessity for modern companies. Did you know that more than a quarter of employees are at a high-risk of turnover? A major portion of these employees might even be highly talented workforce who exceed performance expectations. Employers have long realized that there is nothing that fuels employee productivity and retention more than delighted and satisfied employees. So, most companies and HR professionals are determined to find ways that can improve employee engagement and ensure better retention of the talented workforce.cta ir

Importance of employee engagement


Employee Intelligence Engagement: How Infiniti Helped a Leading IT industry Firm Reduce Employee Turnover by 25%

Globally, every organization has been shaken by the ongoing era of digital transformations while the IT industry leaders race to leap ahead of the dynamic customer expectations. Click To Tweet

The onset of the customer-driven digital era has brought about massive transformations in the IT industry. Leaders in the global IT market who were once purely focused on technological innovations are now at the helm of business innovations. Due to such factors, the market is witnessing a growing shift towards the adoption of business intelligence across their business operations. Moreover, more and more IT industry firms are now looking at employee intelligence as a powerful tool to enhance business value. This is because no matter what the organization deals with, employee intelligence analyzes the internal business environment to pinpoint the strengths and weaknesses within the business ecosystem.

 The Business ChallengeRequest Proposal

  • The Client: A leading player in the IT industry

To reduce employee turnover and increase focus on employee engagement, a leading player in the IT industry approached Infiniti Research to help them conduct a detailed employee intelligence assessment. The client was looking at leveraging our expertise in employee intelligence to enable higher ROI for every dollar spent on talent management. Additionally, with the help of Infiniti Research’s employee intelligence solutions, the client wanted to improve employee engagement to enhance their overall business outcomes.

How Can Employee Intelligence Help Players in the IT industry?

Having a strong competitive workforce with a strong psychological contract and actionable business intelligence is essential for any organization. For businesses to succeed in an increasingly competitive environment such as the IT industry, they should be able to manage all aspects of an enterprise. This necessitates them to look beyond employee surveys and employee engagement techniques to gain detailed insights on effective employee engagement.

Our ‘Employee Intelligence’ solutions empower companies to forecast the future of their business. It just doesn’t deal with enhancing employee engagement, but also deals with leveraging intelligence to give companies the competitive edge in the market.

Summary of Our Employee Intelligence Engagement

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Client’s Journey

With the help of our employee intelligence solution, the IT industry client was able to analyze factors that drive business value from various perspectives. It also enabled them to distinguish factors that offer a competitive edge from the ones which would jeopardize their business growth. By doing so the IT industry client was in a better position to understand the internal business environment and devise necessary solutions to enhance employee growth.

The employee intelligence experts at Infiniti conducted a detailed research to help the IT client gain a better understanding of their internal operating environment. The approach included primary and secondary research methodologies coupled with qualitative and quantitative data collection procedures. The experts also reached out to various stakeholders in the IT industry.Request Proposal

Solution Benefits and the Business Impact

The solution offered by our experts helped the client identify key metrics to improve employee engagement. Conducting an employee intelligence assessment also enabled them to enhance employee satisfaction by optimizing their workforce efficiency. Subsequently, the client reduced their employee turnover by 25%, thereby enhancing business value.

The Future

In today’s complicated industry landscape, forecasting the future of your business may seem to be an uphill task. But, with employee intelligence in place, this seems to be easier as it offers a long-term view of the potential factors which are likely to impact your business turnover. Also, every organization today is a part of a cutthroat game, where the competitors are on the lookout for an opportunity to overpower the peers. Infiniti’s employee intelligence solutions help you reinforce the competitive advantage by getting your organization fit to succeed.  

A must-read case study for strategy specialists and decision makers looking to develop an understanding of employee intelligence in the IT industry

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Fleet Management

Top Workforce Management Companies – The Leaders in Employee Intelligence

Every company knows how arduous it is to find talent in the market these days. An even bigger challenge persists in managing and retaining the workforce once they are hired. Companies, after spending so much on talent acquisition and remuneration, should maximize the performance levels and competency of the workforce to deliver value to the organization. Companies today are looking beyond conventional systems to improve employee productivity and engagement. Workforce management is an integrated set of processes used by organizations to optimize the productivity of their employees. Workforce management incorporates a wide range of function ranging from matching employee skills to specific tasks to quantifying the amount and types of labor to accomplish the task. ManyRequest Free Proposal software vendors provide workforce management solutions that aid in optimal workforce maintenance, attendance tracking, employee scheduling, demand prediction, payroll administration, and talent management.

Top Workforce Management Software Providers


Kronos is the US-based global leader in delivering workforce management solutions in the cloud. Headquartered in Lowell, Massachusetts, United States, it employs more than 5,000 people from all across the world. More than half of Fortune 100 organizations use Kronos for their workforce management needs. The solution offers industry-specific scheduling, time and attendance, absence management, hiring, HR and payroll, and labor analytics applications. The company partners with techn giants such as IBM, Infosys, SDI, SWB Group, and Atos to create a robust HR solutions.


ADP is an American provider of human resources management software and services. It offers workforce management solutions from small businesses to large enterprises. ADP also boasts that it has 56,000 employees across the world contributing to their revenues of over $10 billion. The company recently acquired WorkMarket, a software platform company which helps businesses manage freelancers, contractors, and consultants. It also has a prestigious client base including Sodexo, Marriot Hotels, Ford Motors, BT, JPMorgan Chase, and Hunt Oil.

Ultimate Software

Ultimate Software is an American company that develops UtilPro, a could-based HRM solution for businesses. The company generates revenues of over $700 million with an employee base of more than 3,700. The company has customers spread across the world in over 160 countries. The solutions offer features such as HR, payroll, administration, open enrollment, attendance, and scheduling. The company offers its software on a per-employee-per-month subscription basis. In September 2016, the company acquired Kanjoya for workforce analytics.


An integral part of managing a workforce is in tightly controlling policies in the workplace to avoid lost time and productivity. Oracle provides solutions which rightly tracks time, absences, and labor schedules. The workforce management solution also allows companies to forecast workload and labor demand and define and assign schedules to meet business objectives. Additionally, the workforce management software also ensures companies adhere to labor laws and pay rules.

Verint Systems

Verint Systems is a New York-based analytics company that sells software and hardware products for customer engagement management, surveillance, security, and business intelligence. The company employs about 2,800 people to serve their client base of more than 10,000 spread across 150 countries. Apart from employee intelligence, the company also provides customer engagement solutions, cyber intelligence, and actionable intelligence solutions.

For more information on top companies providing workforce management software, employee intelligence, and HRM solutions:

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Infiniti’s Employee Engagement Strategies Helped a Leading Metal Fabrication Company Identify the Key Metrics to Improve the Overall Efficiency of Their Workforce

According to a recent research report, the global metal fabrication market was valued at US$16.35 billion in 2015 and is anticipated to reach US$21.38 billion by 2024.

Investments in global infrastructure projects have been increasing rapidly over the past decade, and this presents a growing opportunity for the metal fabrication industry to grow considerably in the coming years. This acts as a key factor driving the demand for metal fabrication companies, especially in developed regions such as North America. The global metal fabrication industry is also fueled by continued investments in metals processing and electric furnaces, the growing aluminum consumption, recovery in non-residential investments, the re-shoring of manufacturing practices in the automotive industry, and growing aerospace demand.

Although the metal fabrication industry is growing steadily over the past few years, several factors are expected to hamper the growth prospects. A few factors include:

  • Inferior quality of products: The weak infrastructure, capital inputs, and other facilities eventually lead to a metal fabrication process which is more time-taking, expensive and produces an inferior variety of products.
  • Colossal demand: Even after low per capita consumption rate of metals, the demand for iron and steel is increasing every day and huge chunks of iron and steel are imported to different countries to meet the international demand. To save valuable foreign exchange, productivity needs to be increased.

Several such factors are urging metal fabrication manufacturers to leverage the use of employee engagement strategies. Employee engagement strategies help firms better understand the demands of their employees and improve workforce efficiency. These solutions also help companies implement effective plans to boost their overall workforce efficiency across platforms.

The Business Challenge

  • The client: A leading metal fabrication company

The client, a leading metal fabrication manufacturer with manufacturing units spread across geographies, was facing predicaments in optimizing their workforce efficiency and providing better employee satisfaction to the employees. IR_RFPThe client also wanted to understand their major pain points better; thereby, increasing the overall efficiency of their workforce. They also wanted to identify the key drivers of engagement and plan activities to bolster employee satisfaction.

Want more information about our employee engagement strategies for metal fabrication companies?

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The Journey

The employee engagement strategy experts at Infiniti carried out extensive qualitative and quantitative studies and conducted discussions and interviews with prominent stakeholders in the metal fabrication space to help the client address challenges pertaining to their workforce efficiency and employee engagement. The experts also compiled from a wide array of secondary sources such as company presentations, industry journals, paid industry databases, and industry forums and communities to help the client benchmark their performance.

The Solution and the Business Impact

With the help of Infiniti’s employee engagement study, the metal fabrication industry client identified the key metrics to improve the overall efficiency of their workforce. Additionally, the client was able to improve their employee retention rate and implement strategic plans to boost their employee satisfaction. The engagement also helped them attract young talent and leverage advanced technologies to make their work environment more engaging.

The Future

As technology evolves with the time, computers have started gaining prominence for most operations. For this reason, as the demand grows, there’s likely to be an increase in the number of metal fabrication companies to make more technologically advanced computer systems and robotic production equipment. This would enable companies to cut costs and increase output.

A must-read case study for strategy specialists and decision makers looking to develop a better understanding of the metal fabrication industry in terms of employee satisfaction.


market opportunity

Leveraging Employee Engagement Strategies for a Steel Industry Client to Improve Productivity and Organizational Performance

In this era of constant innovations, it becomes essential for steel companies to understand the dynamic industry trends and refine their prevailing business models and portfolios to meet the demands of their end-users. Therefore, to better understand the demands of their end-users and  improve workforce efficiency, leading organizations in the steel industry are focusing on employee engagement. With years of expertise in offering employee intelligence services, Infiniti’s insights helps clients implement effective plans to boost workforce efficiency and better understand the needs and wants of their employees. 

The Business Challenge

A renowned steel company with branches spread across APAC was facing challenges optimizing their workforce efficiency and providing better clarity to the employees on their purpose and direction. The steel industry client wanted to increase the efficiency of their workforce by better interacting with their employees and understanding their major pain points. Moreover, with the help of this employee engagement study, the steel company wanted to understand the key drivers of engagement and plan activities to bolster employee engagement.

IR- steel industry

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Our Approach and Benefits of the Employee Engagement Solution

To help the steel industry client address challenges pertaining to their workforce efficiency, the employee engagement experts at Infiniti carried out extensive qualitative and quantitative studies and conducted interviews and discussions with prominent stakeholders in the steel industry. Additionally, to benchmark the performance of the steel company, the employee engagement experts at Infiniti also compiled from a wide array of secondary sources such as company presentations, industry journals, paid industry databases, and industry forums and communities.

This employee engagement study helped the steel company understand how to improve the efficiency of their workforce. Additionally, the steel industry client was able to improve their employee retention rate and implement strategic plans to boost their employees’ work efficiency. With the help of this engagement, the steel industry client was also able to implement strategic plans to attract young talent and leverage advanced technologies to make their work environment more engaging.

Additional Benefits of the Employee Engagement Solution

  • Helped build a passionate team and devised strategic plans to boost employee retention rates
  • Validated surveys and benchmarking tools to assess the employees’ level of engagement
  • Implemented strategic plans to improve the work environment
  • Efficiently managed the workload and performance and offered a conducive environment to attract and retain diverse workforce

A must-read case study for strategy specialists and decision makers looking to develop an understanding of steel industry


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