Business Challenge A leading machine tools manufacturer wanted to understand the interest of current and potential customers in its motion control system offerings for the food and beverages, chemical, paper, and metal industries in India. Situation The client wanted...
Customer Assessment Study for Filtration Equipment
Business Challenge A leading filtration equipment manufacturer wanted to align its capabilities for filtration equipment to customer needs and emerging requirements, in order to acquire new customers. Situation The client wanted to fine-tune its customer strategies in...
Customer Satisfaction Study for a Fuel Handling Equipment Manufacturer
Business Challenge A fuel handling equipment manufacturer wanted to measure the satisfaction of its customers with regard to its products and services. Situation The client wanted to understand if it was meeting the requirements of its customers and how satisfied its...
Customer Opinion Study on Pulp and Paper Machinery Market
Business Challenge A leading pulp and paper machinery manufacturer wanted to understand the customers’ perception of quality and performance factors for the Pulp and Paper Machinery market. Situation The client was concerned about the changing market scenario with new...
Customer Opinion Survey on Explosion Proof Industrial Enclosures
Business Challenge A leading industrial manufacturer wanted to assess the opinion of customers specific to explosion-proof industrial enclosures in the US. Situation The client was interested in understanding how the innovation specific to new technologies and quality...
Customer Assessment Study for Health Insurance Programs in South Africa
Business Challenge A leading US-based healthcare company wanted to conduct a customer survey to identify the key concern areas among current and potential customer segments of health insurance programs in South Africa. Situation The client wanted to reassess its...