importance of customer satisfaction

Weekly Round-up: A Storyboard on Customer Satisfaction Analysis and its Importance in a Fast-Evolving World

Apr 1, 2019

LONDON: Infiniti Research, a leading customer intelligence solution provider, has announced the release of its new storyboard series on the benefits of leveraging customer satisfaction analysis for businesses. In today’s rapidly changing business scenario,...

Infiniti’s Customer Satisfaction Engagement Helped a Financial Services Provider to Increase Customer Lifetime Value and Decrease Churn Rate by 20%

Dec 19, 2018

Importance of Measuring Customer Satisfaction for Businesses Understanding the importance of customer satisfaction is a key element of customer experience management - a practice that benefits organizations that focus on meeting customers’ needs and to hear and act on...

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importance of customer satisfaction

Weekly Round-up: A Storyboard on Customer Satisfaction Analysis and its Importance in a Fast-Evolving World

Infiniti’s Customer Satisfaction Engagement Helped a Financial Services Provider to Increase Customer Lifetime Value and Decrease Churn Rate by 20%

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