Introduction to Customer Loyalty In an increasingly competitive world, businesses are highly dependent on efficiency, data-driven strategizing, and customer loyalty to maintain growth and stay ahead of competitors. As industries grow, consumer-centricity has become a...
Weekly Round-up: A Storyboard on Customer Satisfaction Analysis and its Importance in a Fast-Evolving World
LONDON: Infiniti Research, a leading customer intelligence solution provider, has announced the release of its new storyboard series on the benefits of leveraging customer satisfaction analysis for businesses. In today’s rapidly changing business scenario,...
Infiniti’s Customer Satisfaction Analysis Helps a Retail Store to Improve Customer Experience
Retail Industry Trends As we inch closer towards 2019, companies in the retail industry have started thinking about new ways to boost market presence and proactively identify market trends. Retail stores will continue to focus on building a powerful and enduring...
How Infiniti’s Customer Satisfaction Survey Helped an Airline Industry Client to Improve Their Customer Satisfaction Ratings
Importance of Measuring Customer Satisfaction It takes a continuous struggle to sustain high customer satisfaction levels. As the airline industry shrinks, companies are struggling to boost customer satisfaction and retain their current customers, rather...