Customer Needs Assessment for a Retailer The European retail industry is growing exponentially and presents huge opportunities for retail companies around the globe. Despite this steady growth, rising need for convenience and rapidly changing market realities are...
Packaging Company Improves Customer Retention with Infiniti’s Customer Satisfaction Analysis
Customer Satisfaction Analysis for a Packaging Company Packaging directly influences purchasing intent and customer satisfaction. A recent study shows that customers are 20% more likely to purchase and use products if they are happy with the packaging. This is...
Weekly Round-up: A Storyboard on Customer Satisfaction Analysis and its Importance in a Fast-Evolving World
LONDON: Infiniti Research, a leading customer intelligence solution provider, has announced the release of its new storyboard series on the benefits of leveraging customer satisfaction analysis for businesses. In today’s rapidly changing business scenario,...
The Quintessential Guide to Measuring Customer Satisfaction
Measuring customer satisfaction is all about gauging the degree to which the product or service offerings of a company meets or exceeds customer expectations. A customer satisfaction survey highlights the aspects of the products, services, or operational processes...
Customer Satisfaction Analysis: Elevating the Patient Experience and Reducing Customer Churn for a Home Health Care Services Provider – Infiniti Research
Why is Customer Satisfaction Analysis Important for Home Health Care Services Providers? As the population continues to age, home health care services continue to grow. The home health care services’ growth is being driven by two factors - the rapid increase in the...
Infiniti’s Customer Satisfaction Analysis Helps a Retail Store to Improve Customer Experience
Retail Industry Trends As we inch closer towards 2019, companies in the retail industry have started thinking about new ways to boost market presence and proactively identify market trends. Retail stores will continue to focus on building a powerful and enduring...