customer intelligence management

Financial Evolution: AI’s Impact on Customer Intelligence

Financial Evolution: AI’s Impact on Customer Intelligence

Without a clear and complete idea of their customers’ expectations, likes, dislikes, motivations, and needs, financial services will struggle to deliver the right products to customers and navigate various challenges in their landscape. Traditional financial services...

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The Best Customer Intelligence Platforms to Consider in 2024

The Best Customer Intelligence Platforms to Consider in 2024

Written By: Vishesh Kumar What’s behind the surge in customer intelligence platforms? The global market for customer intelligence platforms is estimated to approach $8-14 billion by the end of the decade. North America is the largest market, followed by Europe and...

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Role of Customer Intelligence in the Future of Retail

Role of Customer Intelligence in the Future of Retail

“Winning brands in the future of retail will be those that have the best customer intelligence.” The future of retail is closely intertwined with an evolving customer journey that is being largely transformed by technology. Today’s consumers are more connected...

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