Customer Needs Assessment for a Retailer The European retail industry is growing exponentially and presents huge opportunities for retail companies around the globe. Despite this steady growth, rising need for convenience and rapidly changing market realities are...
Customer Retention Analysis to Increase Customer Retention Rate by 27% for a Retail Company
Customer Retention Analysis for the Retail Industry The Canadian retail industry is undergoing massive transformations. The days of simply acquiring new customers to multiply the size of business are gone. Today, the only way to grow profitably is to drive more...
Customer Lifetime Value Analysis Helped a Financial Services Provider Reduce Customer Churn Rate by 17%
Business Challenge Over the past few years, the financial services industry has witnessed positive changes, driven by increasing popularity of FinTech companies and technological advancements. But, as the financial services sector advances, customer demands have also...