The global retail sector is going through a phase of unprecedented transformations. Rapidly changing customer needs and rising competition from department stores are increasing challenges for companies operating in the retail sector. To keep pace with the market...
Customer intelligence Engagement: Building Capabilities to Meet Changing Needs of Customers During the Coronavirus crisis for a European Retail Industry Client
As the coronavirus pandemic continues to reverberate, the European retail industry is experiencing an unprecedented period of growth and prosperity. Small and medium-sized companies in the European retail sector are most at risk as the COVID-19 pandemic has...
How the Covid-19 Pandemic is Influencing Customer Buying Behavior
As the COVID-19 pandemic continues to spread, customer buying behavior and spending patterns are dramatically changing. Today, customers worldwide are trying to stave off uncertainties by stacking up food and utility supplies. The pandemic has caused a big boost to...
Market Basket Analysis Helped an Online Retailer Refocus Attention on Customers’ Needs and Enhance Quarterly Sales by 12% – Infiniti Research Success Story
Business Challenge Recent improvements in data analytics technology have opened up a world of possibility for online retailers to enhance their operational efficiency and delight their customers. The advancements have made it easy for decision-makers to determine...