Enhancing Customer Experience by 2X for a CPG Company – Infiniti’s Latest Customer Experience Management Engagement

Enhancing Customer Experience by 2X for a CPG Company – Infiniti’s Latest Customer Experience Management Engagement

The consumer packaged goods (CPG) industry has witnessed stable growth in the United States over the last decade. But, as customer expectations and demands increase, it becomes imperative for CPG companies to offer personalized customer experience (CX) across every communication touchpoint. To do so, CPG Companies must first gain detailed visibility into the customer journey, [...]

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